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其他关于坚果云的帮助内容

隐私协议

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引言

坚果云是一款由上海亦存网络科技有限公司(注册地址:中国(上海)自由贸易试验区张衡路500弄1号楼402室,以下简称“我们”)研发和运营的网盘产品。坚果云重视用户(以下简称“您”)的隐私。您在使用我们的服务时,我们可能会收集和使用您的相关信息。我们希望通过本《隐私协议》向您说明,在使用我们的服务时,我们如何收集、使用、储存和分享这些信息,以及我们为您提供的访问、更新、控制和保护这些信息的方式。本《隐私协议》与您所使用的坚果云服务息息相关,希望您仔细阅读,在需要时,按照本《隐私协议》的指引,作出您认为适当的选择。本《隐私协议》中涉及的相关技术词汇,我们尽量以简明扼要的表述,并提供进一步说明的链接,以便您的理解。

您使用或继续使用我们的服务,即意味着同意我们按照本《隐私协议》收集、使用、储存和分享您的相关信息。

如对本《隐私协议》或相关事宜有任何问题,请通过support@nutstore.net或拨打400-060-1291与我们联系。

本隐私协议适用范围包括但不限于坚果云网站、坚果云、坚果云扫描、坚果云Markdown、坚果云CAD、坚果云收件箱小程序、坚果云收藏小程序。

我们可能收集的信息

我们提供服务时,可能会收集、储存和使用下列与您有关的信息。如果您不提供相关信息,可能无法注册成为我们的用户或无法享受我们提供的某些服务,或者无法达到相关服务拟达到的效果。

您提供的信息

  • 您在注册账户或使用我们的服务时,向我们提供的相关个人信息,例如电话号码、电子邮件或银行卡号等;
  • 您通过我们的服务向其他方提供的共享信息,以及您使用我们的服务时所储存的信息;
  • 您在使用文件上传、下载、照片备份等功能时,需要读取、修改和删除存储卡上的照片、媒体内容和文件;
  • 您在使用坚果云邮件抽屉功能时,需要读取、保存、分享、新建、修改、删除电话及邮件联系人相关数据;
  • 您在设备中创建坚果云同步账户时,需要获取设备上已安装应用的账户列表;
  • 您在访问服务器上的文件数据,完成文件上传、下载等功能时,需要创建网络套接字和使用自定义网络协议并获取您设备的网络信息;
  • 为了判断您的网络环境,您使用坚果云Markdown和坚果云CAD软件时,需要查看WiFi网络连接相关信息;
  • 您在使用坚果云扫描时,我们需要调用您设备的相机、相册权限,用于使用相机拍摄文档,生成电子文档文件。
  • 您在使用坚果云扫描日程功能时,我们需要调用您设备的日历权限,用于记录、提醒相关事项的日程提醒及查阅、删除等。

其他方分享的您的信息

  • 其他方使用我们的服务时所提供有关您的共享信息。

我们获取的您的信息

您使用服务时我们可能收集如下信息:

  • 日志信息,指您使用我们的服务时,系统可能通过cookies、web beacon或其他方式自动采集的技术信息,用于排查问题,保证软件安全运行,提升稳定性,收集包括:

  • 设备或软件信息,包括但不限于IP地址、网卡(MAC)地址、国际移动设备识别码(IMEI)、Android ID、ICCID、设备型号、时区和网络状态(WiFi等)、设备操作系统信息、浏览器型号及版本等;

  • 在使用我们服务时搜索或浏览的信息,例如您使用的网页搜索词语、访问的社交媒体页面url地址,以及您在使用我们服务时浏览或要求提供的其他信息和内容详情;

  • 有关您曾使用的移动应用(APP)和其他软件的信息,以及您曾经使用该等移动应用和软件的信息;

我们可能如何使用信息

我们可能将在向您提供服务的过程之中所收集的信息用作下列用途:

  • 向您提供服务;
  • 在我们提供服务时,用于身份验证、客户服务、安全防范、诈骗监测、存档和备份用途,确保我们向您提供的产品和服务的安全性;
  • 帮助我们设计新服务,改善我们现有服务;
  • 使我们更加了解您如何接入和使用我们的服务,从而针对性地回应您的需求;
  • 评估我们服务中的广告和其他促销及推广活动的效果,并加以改善;
  • 软件认证或管理软件升级;
  • 收集您个人信息用于自行或通过第三方进行用户画像分析及用户行为分析;
  • 让您参与有关我们产品和服务的调查。

为了让您有更好的体验、改善我们的服务或您同意的其他用途,在符合相关法律法规的前提下,我们可能将通过某一项服务所收集的信息,以汇集信息或者其他方式,用于我们的其他服务。例如,在您使用我们的一项服务时所收集的信息,可能在另一服务中用于向您提供特定内容,或向您展示与您相关的、非普遍推送的信息。如果我们在相关服务中提供了相应选项,您也可以授权我们将该服务所提供和储存的信息用于我们的其他服务。

您如何访问和控制自己的个人信息

我们将尽一切可能采取适当的技术手段,保证您可以访问、更新和更正自己的注册信息或使用我们的服务时提供的其他个人信息。在访问、更新、更正和删除前述信息时,我们可能会要求您进行身份验证,以保障账户安全。

如需注销您的坚果云账户,通过坚果云网页端“账号信息”-“在线客服”,回复“注销”关键词,提供相关信息来注销您的账号;坚果云、坚果云扫描、坚果云Markdown,坚果云CAD等APP,请前往”设置“页面,点击”账号注销“,填写相关信息来注销账号;我们会在十个工作日内为您处理。

我们可能分享的信息

除以下情形外,未经您同意,我们以及我们的关联公司不会与任何第三方分享您的个人信息:

  • 我们以及我们的关联公司,可能将您的个人信息与我们的关联公司、合作伙伴及第三方服务供应商、承包商及代理分享(他们可能并非位于您所在的法域),用作下列用途:
  • 向您提供我们的服务;
  • 实现“我们可能如何使用信息”部分所述目的;
  • 履行我们在《坚果云服务协议》或本《隐私协议》中的义务和行使我们的权利;
  • 理解、维护和改善我们的服务。

如我们或我们的关联公司与任何上述第三方分享您的个人信息,我们将努力确保该等第三方在使用您的个人信息时遵守本《隐私协议》及我们要求其遵守的其他适当的保密和安全措施。

  • 随着我们业务的持续发展,我们以及我们的关联公司有可能进行合并、收购、资产转让或类似的交易,您的个人信息有可能作为此类交易的一部分而被转移。我们将在转移前通知您。
  • 我们或我们的关联公司还可能为以下需要而保留、保存或披露您的个人信息:
  • 遵守适用的法律法规;
  • 遵守法院命令或其他法律程序的规定;
  • 遵守相关政府机关的要求;
  • 为遵守适用的法律法规、维护社会公共利益,或保护我们的客户、我们或我们的集团公司、其他用户或雇员的人身和财产安全或合法权益所合理必需的用途;
  • 您在注册、使用坚果云时提交的个人信息及相关用户数据将会被分享给坚果云及其关联方、上海亦存网络科技有限公司及其关联方、服务提供商、供应商及其他商业合作伙伴。
  • 您在使用我们的服务过程中,我们的第三方服务商可能会通过在坚果云及其相关APP中嵌入SDK或其他类似的应用程序以向您提供服务,如您在我们平台上使用这类由第三方提供的服务时,您同意将由其通过SDK直接收集和处理您的信息,目前坚果云及其相关APP中涉及的第三方SDK服务如下:

信息安全

我们仅在本《隐私协议》所述目的所必需的期间和法律法规要求的时限内保留您的个人信息。

我们使用各种安全技术和程序,以防信息的丢失、不当使用、未经授权阅览或披露。例如,在某些服务中,我们将利用加密技术(例如SSL)来保护您提供的个人信息。但请您理解,由于技术的限制以及可能存在的各种恶意手段,在互联网行业,即便竭尽所能加强安全措施,也不可能始终保证信息百分之百的安全。您需要了解,您接入我们的服务所用的系统和通讯网络,有可能因我们可控范围外的因素而出现问题。

我们可能如何收集信息

我们或我们的第三方合作伙伴,可能通过cookies和web beacon收集和使用您的信息,并将该等信息储存为日志信息。该内容仅针对坚果云网页端,不涉及APP。

我们使用自己的cookies和web beacon,目的是为您提供更好的用户体验和服务,并用于以下用途:

  • 记住您的身份。例如:cookies和web beacon有助于我们辨认您作为我们的注册用户的身份,或保存您向我们提供的有关您的喜好或其他信息;
  • 分析您使用我们服务的情况。例如,我们可利用cookies和web beacon来了解您使用我们的服务进行什么活动,或哪些网页或服务最受您的欢迎;
  • 广告优化。Cookies和web beacon有助于我们根据您的信息,向您提供与您相关的广告而非进行普遍的广告投放。

我们为上述目的使用cookies和web beacon的同时,可能将通过cookies和web beacon收集的非个人身份信息,经统计加工后提供给广告商或其他合作伙伴,用于分析用户如何使用我们的服务,并用于广告服务。

我们的产品和服务上可能会有广告商或其他合作方放置的cookies和web beacon。这些cookies和web beacon可能会收集与您相关的非个人身份信息,以用于分析用户如何使用该等服务、向您发送您可能感兴趣的广告,或用于评估广告服务的效果。这些第三方cookies和web beacon收集和使用该等信息,不受本《隐私协议》约束,而是受相关使用者的隐私协议约束,我们不对第三方的cookies或web beacon承担责任。

您可以通过浏览器设置拒绝或管理cookies或web beacon。但请注意,如果停用cookies或web beacon,您有可能无法享受最佳的服务体验,某些服务也可能无法正常使用。同时,您还会收到同样数量的广告,但这些广告与您的相关性会降低。

我们可能向您发送的邮件

您在使用我们的服务时,我们可能使用您的信息向您的设备发送电子邮件。如您不希望收到这些信息,可以按照我们的相关提示,在设备上选择取消订阅。

隐私协议的适用范围

除某些特定服务外,我们所有的服务均适用本《隐私协议》。这些特定服务将适用特定的隐私协议。针对某些特定服务的特定隐私协议,将更具体地说明我们在该等服务中如何使用您的信息。该特定服务的隐私协议构成本《隐私协议》的一部分。如相关特定服务的隐私协议与本《隐私协议》有不一致之处,适用该特定服务的隐私协议。

除本《隐私协议》另有规定外,本《隐私协议》所用词语将与《坚果云服务协议》所定义的词语具有相同的涵义。

Introduction

Thanks for using Nutstore! When you use our services, we may collect and use your relevant information. We would like this Privacy Policy to show you how we collect, use, store and share this information when using our websites, software, and services, and how we provide you the way to access, update, control and protect this information.

By using or continuing to use any of our services, you give us permission to collect, use, store and share information about you in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or other related matters, please contact us at support@nutstore.net.

Information We May Collect

When providing services, we may collect, store and use the following information related to you. If you do not provide the relevant information, you may not be able to register as a user of Nutstore or enjoy some of the services we provide, or you may not be able to achieve the desired results for the related services.

Information you provide

  • The relevant personal information you provide to us when you register for an account or use our services, such as a telephone number, email number or bank card number, etc.
  • The shared information you provide to others through our services and the information you store at the time of your use of our services.

Your information shared by others

  • The shared information provided about you in the course of other parties’ use of our services.

Information that we obtain from you

When you use our services, we may collect the following information:

  • “Log Information” means the technical information that may be automatically collected by the system through cookies, web beacon or other ways when you use our service, including:
  • Device or software information, such as configuration information provided by your mobile device, web browser or other programs used to access our services, your IP address, and the version and device identification number used on the mobile device;
  • Information you searched for or browsed when using our services, such as website search terms that you use, social media page URLs that you access, and other information and content that you browse for or request from us when using our services;
  • Information about the mobile applications (APPs) and other software that you have used, as well as the information of such mobile applications and software you used previously.

How May We Use Information

We may use the information collected in the course of providing services to you for the following purposes:

  • To provide services to you;
  • When we provide services, it is used for authentication, customer service, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;
  • To help us design new services and improve our existing services;
  • To enable us to better understand how you access and use our services, thus respond to your  needs;
  • To evaluate and improve the effectiveness of advertising and other promotional activities in our services;
  • Software certification or software upgrade management;
  • To enable you to participate in our product and service research.

In order for you to have a better experience, improve our services or for other purposes that you agree with, we may use the information collected through a certain service in a collected or other manner for our other services, subject to applicable laws and regulations. For example, the information that is collected when you use one of our services may be used in another service to provide you with specific content, or to show you information that is related to you and is not commonly pushed. If we provide options in the associated service, you can also authorize us to use the information provided and stored by that service in our other services.

How Do You Access and Control Your Personal Information

With appropriate technical measures, we will ensure that you can access, update and correct your own registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the above-mentioned information, we may require you to authenticate to ensure the security of your account.

Information We May Share

Except for the following circumstances, we and our affiliates will not share your personal information with any third party without your consent:

  • We and our affiliates may share your personal information with our affiliates, partners and third-party service providers, contractors and agents (who may not in your jurisdiction) for the following purposes:
  • To provide you with our services;
  • To achieve the purposes described in the How May We Use Information section;
  • To perform our obligations and exercise our rights under the Nutstore Service Agreement or this Privacy Policy;
  • To understand, maintain and improve our services.

If we or any of our affiliated companies share your personal information with any of the above third parties, we will endeavor to ensure that use of your personal information by such third parties is in accordance with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with.

  • As our business continues to grow, we and our affiliates may make mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will inform you before transfer.
  • We or our affiliates may also retain, save or disclose your personal information for the following purposes:
  • To comply with applicable laws and regulations;
  • To comply with court orders or other legal procedures;
  • To comply with the requirements of relevant government authorities;

For purposes that are reasonably necessary, such as to comply with applicable laws and regulations, to protect the social and public interest, or to protect the personal or property safety or lawful interests of our clients, our group companies, other users or our employees.

Information Security

We will keep your personal information only for as long as necessary and for the purposes described in this Privacy Policy and as required by law or regulation.

We use a variety of security technologies and procedures to prevent the loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will use encryption techniques (such as SSL) to protect the personal information that you provide. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if every effort is made to strengthen security measures, it is impossible to always guarantee 100% security of information. Please understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

How May We Collect Information

We or our third-party partners may collect and use your information through cookies and web beacons and store such information as log information.

We use our own cookies and web beacons to provide you with  better user experience and service for the following purposes:

To remember your identity. For example, cookies and web beacons help us identify you as our registered user, or save any information you give us about your preferences or other information;

  • To analyze your use condition of our services. For example, we can use cookies and web beacons to know what activities you do with our services, or which pages or services are most popular with you;
  • Advertising optimization. Cookies and web beacons help us provide you with advertising that are relevant to you based on your information, rather than with universal advertising campaigns.

While we use cookies and web beacons for these purposes, non-personal identity information collected through cookies and web beacon may be statistically processed and made available to advertisers or other partners to analyze how users use our services and use them in advertising services.

Our products and services may have cookies and web beacons placed by advertisers or other partners. These cookies and web beacons may collect non-personally identifiable information about you that can be used to analyze how users use the services, send you advertising that may be of interest to you, or evaluate the effectiveness of the advertising services. The collection and use of such information by these third-party cookies and web beacons are not subject to this Privacy Policy but is subject to the privacy policy of the users involved. We are not responsible for third-party cookies or web beacons.

You can deny or manage cookies or web beacons through browser Settings. Please note that if cookies or web beacons are disabled, you may not enjoy the best service experience and some services may not work properly. At the same time, you may receive the same amount of adverting, but they will be less relevant to you.

Messages We Might Send You

When you use our services, we may use your information to send emails to your devices. If you do not wish to receive these messages, you may choose to unsubscribe on your device following our prompts.

Scope of Privacy Policy

Except for certain services, all of our services are subject to this Privacy Policy. These specific services will be subject to specific privacy policies. The specific privacy policies for certain services will provide more detailed explanation of how we use your information in those services. The privacy policies for these specific services form part of this Privacy Policy. If there is any inconsistency between the privacy policy for any specific service and this Privacy Policy, the privacy policy on such particular service shall prevail.

Except as otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy will have the same meaning as those defined in the Nutstore Services Agreement.

We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

坚果云收件箱常见问题

1.我提交后,系统会自动重命名文件吗?

根据您填写的提交信息,系统会自动重命名您提交的文件。例如当您设置了以“姓名”题目为文件命名规则时,

肖建国在文件上传题“健康码”中提交的是“123.png”, 提交成功后,文件会根据命名规则自动重命名为“肖建国.png”。

例如肖建国在文件上传题“健康码”中提交了两个文件 “123.png、456png”, 提交成功后会根据命名规则生成文件夹,文件夹内包含“健康码、健康码1“两个文件。

2.我提交了错误的文件该怎么办?

重新提交正确的文件,并填写完全相同的提交信息(原文件夹名需保持一致)即可。收件箱系统将智能合并提交信息完全一致的文件。

3.我的提交信息填写错误该怎么办?

您可以在重新提交文件时,填写正确的提交信息。

4.其他人能看到我提交的文件吗?

只有收集者可以查看你提交的文件,请放心提交。

5.我作为收集者,发布收集后,提交人能看到我的其他云盘文件吗?

不能。

6.我作为收集者,有提交人表示成功提交了2次,但我只看到了他的1个文件,这是什么原因?

在特定条件下,通过收件箱提交的文件会直接进行覆盖式更新,但请放心,被覆盖的文件版本不会丢失,而是作为历史版本安全存储,您可以在对应文件的菜单中查看。如何查看文件历史版本?

假设肖建国向您提交了两次文件:

第一次,肖建国在文件上传题“语文作业”中提交的是“123.docx”,提交成功后,您的文件夹中新增文件“语文作业.docx”;

第二次,肖建国修改了文档,但文件名仍然是“123.docx”,提交成功后,由于文档的原始文件名和文件格式相同,且自动重命名信息也相同,所以第二次提交的文档,将覆盖第一次提交的文档。

尽管您看到的只有一个“语文作业.docx”文件,但第一次提交的文档,作为历史版本也被保存下来了。

假设肖建国两次提交的文件名/文件格式不一样,也不会覆盖,而是生成文件夹,文件夹中会看到肖建国提交的两次文件。

7.我是收集者,收上来的文件还需要在电脑上处理,如何设置最方便?

下载坚果云电脑客户端,安装后登录您在坚果云收件箱使用的账号即可。所有提交的文件将在第一时间出现在您的电脑文件夹里,无需手动下载,打开文件夹就能进行查看、编辑等更多操作。(点此查看详细操作步骤)

如果您收集的文件比较大,在收集截止前不希望占用太多本地磁盘空间,您可以将对应的文件夹设置为“云桥模式”,所有提交的文件仍然会第一时间出现在您的文件夹里,但不会实际占用您的磁盘空间。什么是云桥?

8.我是收集者,怎么获取收集统计信息?

在收集截止后,系统将在您的对应收集文件夹中,自动生成excel格式的统计表。

统计表中会按您设置的命名格式,记录所有提交信息。

9.收件箱可以提交多大的文件?

通过本地上传,每次提交可上传多个文件,每个文件最高500M;

通过坚果云上传,每次可提交1个文件,每个文件最高5G。

坚果云Markdown for Android 更新日志

2022年9月27日更新1.4.8

  1. 修复了若干问题并做了细节优化

2021年11月12日更新1.4.7

  1. 修复了若干问题并做了细节优化

2021年6月23日更新1.4.6

  1. 修复了若干问题并做了细节优化

2020年11月17日更新1.4.5

  1. 修复了若干问题并做了细节优化

2020年9月22日更新1.4.4

  1. 修复了若干问题并做了细节优化

2020年7月16日更新1.4.3

  1. 修复了若干问题并做了细节优化

2020年5月29日更新1.4.2

  1. 修复了若干问题并做了细节优化

2020年1月20日更新1.4.1

  1. 修复了若干问题并做了细节优化

2019年12月16日更新1.4.0

  1. 新增编辑锁定功能
  2. 新增插入图片功能
  3. 修复了若干问题并做了细节优化

2019年11月4日更新1.3.0

  1. 优化交互体验
  2. 增加语言切换功能
  3. 修复了若干问题并做了细节优化

2019年8月8日更新1.2.0

  1. 新增夜间模式
  2. 优化设置页面和工具栏样式
  3. 修复了若干问题并做了细节优化

2019年4月24日更新1.1.0

  1. 新增Markdown编辑快捷符号输入栏
  2. 新增通过坚果云APP创建Markdown文件编辑功能
  3. 修复若干问题并做了细节优化

2018年12月12日发布1.0.0

  1. 坚果云Markdown上线

坚果云如何通过拖拽的方式开始同步任意文件夹

可将任意文件夹同步是坚果云的一个重要功能,因为它突破了同类产品的一个限制,我们也将其视为坚果云最重要的特点之一。

正如我们在《多文件夹同步》这篇文章中提到的,我们提供任意文件夹同步的目的是:

1. 更直观的文件夹分类。公司的文件无需同步到家里,家里的文件也没道理同步到公司。当然“选择性同步”能提供类似的功能,但它最多也只是一个应急措施。

2. 更便捷的文件管理:和他人协同同步的文件完全和私人文件隔离开。否则,出现了误操作怎么办?需要备份和需要同步的文件可以分开,否则,也只是白白浪费流量。

3. 无需改变任何用户使用习惯:已有文件没必要挪动地方。用户拥有对文件完全的控制。开句玩笑,您的文件您作主,不用再像其他网盘那样把所有要备份的文件移动到同一个文件夹。消除不必要的限制也是对体验的重大提升。

经过用户实际使用观察,我们发现通过右键来指定新的同步文件夹仍然不够,因此,我们增加了一个拖拽界面来帮助您。

您可以点击坚果云客户端右上角“创建同步文件夹”图标,选择“新建同步文件夹“或“邀请他人同步”,然后将文件夹拖拽到弹出窗口上,即可开始同步该文件夹。通过拖拽的方式开始同步任意文件夹是坚果云让用户获得便捷操作体验的新功能。

如果您对改善坚果云的用户体验有任何意见,欢迎通过微信公众号或在线客服联系我们。

收件箱提交统计表使用说明

1.在哪里可以看到提交统计表?

当收集截止后,系统会在文件存放目录中,自动生成一个名称以“000”开头的提交统计表(Excel文件)。

打开统计表,即可查看本次收集的数据统计和详细提交记录,并生成未交名单。对于问卷收集,将额外提供选择题相关数据的报表。

2.如何生成未交名单?

如果您有本次收集应交人员的名单,将名单复制到“成员名单”列中(即第一列),即可查看提交状态,并做进一步的筛选。

由于未交名单是基于提交者填写的信息进行自动核对的,因此可以根据实际需要进行调整。

例如,您的收集中包含“姓名”、“编号”、“手机号”三项,那么,您既可以粘贴“姓名”来核对提交状态,也可以粘贴“编号”或“手机号”到清单中核对。

坚果云账号到期后,如何降级成免费版继续使用?

团队版试用或者个人付费版到期后,坚果云账号会自动锁定,提示续费后继续使用,如果想要转换成个人免费版继续使用,需要在网页端进行降级。

登录网页版的坚果云之后,可以看到如下弹窗,点击“使用免费版”:

  • 删除文件是进行的彻底粉碎,云端的文件会被删除,本地关联的同步文件夹也是一起删除的,所以请务必做好文件的另外备份,或者取消本地的文件夹同步后再进行此操作(如何取消文件夹本地同步?),否则文件一但删除是无法恢复


  • 文件清理完成后,刷新页面,会提示可以进入账户设置页面申请转为免费版。

  • 提示账户状态转换成功,成为免费版,后期就按照免费版的流量计算方式继续使用。


卸载坚果云客户端后如何找回尚未上传到云端的文件

Windows客户端:

坚果云Windows客户端在卸载时不会直接删除这些未上传完成的文件。

对于本地同步文件夹,卸载客户端或者登出账号后,文件仍在原目录,比如“D:\工作” , 客户端不会将其删除或者移入回收站,您依然可以在 “D:\工作” 中查看未上传完成的文件。

对于云桥(什么是云桥?)中的文件夹,卸载客户端或者登出账号时,客户端会尝试将本地的文件夹移入电脑回收站,如果移入电脑回收站失败,文件夹会在被重命名后,留在云桥缓存目录中,比如: “C:\Users\[用户名]\.nutstore\1\我的坚果云.del”,云桥的缓存目录可以在客户端设置-储存设置中查看具体位置。

如果您是团队版用户并且开启了远程擦除,对于云桥文件夹,文件会被加密后移入回收站,对于本地文件夹,文件会被加密, 本地文件夹会被加上(ToWiped) 后缀, 比如: D:\工作(ToWiped)

远程擦除功能开启后被加密的文件如何解密?

Mac客户端:

和Windows客户端类似,卸载客户端或登出账号后, 云桥同步文件夹会被移动到废纸篓中,本地的同步文件夹仍在原位置。

Linux客户端:

Linux客户端目前尚不支持云桥,卸载客户端或登出账号时,客户端不会去删除文件,未上传的文件仍在原位置文件夹中。

如何在WPS中启用WebDAV连接到坚果云?

使用WebDAV把WPS和坚果云进行连接之后,在WPS上修改的文件就可以自动保存到坚果云上了。

一、在坚果云上设置应用密码

网页端设置:

1、打开坚果云官网并登录你的坚果云账号;

2、点击右上角账户名处选择 【账户信息】,然后选择【安全选项】;

3、在 “安全选项“ 中找到 第三方应用管理,并选择“添加应用密码“,输入名称如:WPS后,选择“生成密码”,选择完成。

4、以后在其他设备连接WPS时都可以使用这个应用密码。

移动端设置:

1、打开坚果云APP并进入设置页面,选择“第三方应用管理”

2.点击“添加应用密码”-输入“WPS”,选择“生成密码”

二、在WPS设置WebDAV

iOS

1、打开WPS后点击“应用”,在“效率”中选择“网盘”—“WebDAV”


2、在WebDAV登录界面

第一行为服务器地址: https://dav.jianguoyun.com/dav

第二行为账户:(你的坚果云账户)

第三行为应用密码:(上面新设置的第三方应用密码不是坚果云账户密码)

3、登录后就可以看到坚果云文件夹里面的文档了。

安卓:

1、 打开WPS后点击首页的【打开】

2、 在位置一栏的右边选择 【添加】

3、 选择最下方的【添加WebDAV/FTP】

4、 输入服务器地址和标题(坚果云):https://dav.jianguoyun.com/dav/ 点击确定(注意需要删除原有的:http://)

5、 选择坚果云,输入坚果云账户和第一步中生成的第三方应用密码

6、 登录后就连接成功,可以看到同步文件夹了,以后可以直接在wps里打开坚果云的文件。

坚果云团队版产品服务条款

Click here to jump to English version

1. 特别提示

坚果云团队版产品提供数据的同步、备份、分享功能并帮助协同办公的个人和企业云存储服务。“便捷安全”是坚果云团队版产品(下称“本产品”)的服务宗旨。请您仔细阅读坚果云团队版产品服务条款(下称“本条款”),如果您同意本条款,那么您可以申请试用和购买本产品(下称“用户”),使用相关服务;如果您不同意本条款,那么 请您立即停止使用本产品。本条款仅适用于本产品。

2. 与其他条款的关系

坚果云产品服务条款仍然适用于本产品。当坚果云产品服务条款规定的内容和本条款存在冲突时,以本条款为准。

3. 产品试用

坚果云用户(包括普通版和专业版用户)皆可申请试用本产品。 申请试用成功后,用户成为团队管理员。在试用期结束后,普通版用户需缴纳相应费用以继续使用本产品。 专业版用户需补齐账户内剩余金额和所需缴纳金额的差价以继续使用。

4. 产品功能

使用本产品的用户, 包括团队成员和团队管理员,可使用坚果云普通版和专业版的所有功能。 除此以外,团队管理员还可以使用管理面板,对团队成员进行管理。

使用本产品的用户,包括团队成员和管理员,所使用的空间不能超过管理员在管理面板内所指定的空间大小。 空间统计规则为用户所创建的和参与的文件夹中所有文件最新版本所使用空间的大小总和。

使用本产品的用户,包括团队成员和管理员,每个月向所有互联网匿名用户分享的文件总数量受到系统自动限制,当超过该上限后,该用户账户在当月将不能再下载文件。

使用本产品的团队管理员,可在未获得团队成员许可的情形下,将团队成员从团队中删除。必须在获得团队成员的许可后,团队管理员才能将用户加入团队。

5. 帐号和密码

如果访客注册成功,则拥有坚果云的一个用户帐号及相应密码。用户应妥善保管帐号和密码,坚果云不对用户帐号和密码的保管承担任何责任。

用户有权随时更改密码,若发现任何安全漏洞或非法使用用户帐号的情况,应当立即通知坚果云。若用户非法访问其他用户帐号,则承担一切因此产生的法律后果。

用户同意在未经授权的情况下,不得使用其他成员的帐户、用户名或密码,由此产生的一切损失由该用户自行承担。

用户不得赠与、租用、转让或售卖用户帐号或者以其他方式许可非用户本人使用服务帐号,非本人不得通过受赠、承租、受让或者其他任何方式使用服务帐号,由此产生的一切损失由该用户自行承担。

6. 使用规则

用户在使用坚果云时,应当遵守相关的法律规则,包括但不限于《中华人民共和国宪法》、《中华人民共和国刑法》、《中华人民共和国民法通则》、《中华 人民共和国合同法》、《中华人民共和国著作权法》、《中华人民共和国电信条例》、《互联网信息服务管理办法》、《互联网电子公告服务管理规定》、《中华人 民共和国保守国家秘密法》、《中华人民共和国计算机信息系统安全保护条例》、《计算机信息网络国际联网安全保护管理办法》、《全国人民代表大会常务委员会 关于维护互联网安全的决定》及其相关的司法解释。

用户在使用坚果云的过程中,必须遵循以下原则:

(1)遵守所有与本网络服务有关的网络协议、规定和程序;

(2)不得利用坚果云进行任何可能对互联网的正常运转造成不利影响的行为;

(3)不得利用坚果云进行任何不利于坚果云的行为。

(4)不得利用坚果云传输任何骚扰性的、中伤他人的、辱骂性的、恐吓性的、庸俗淫秽的或其他任何非法的信息资料。

(5)不得试图利用技术或非技术手段, 未经坚果云授权, 访问坚果云中其他用户账号中的信息资料.

坚果云仅提供与云存储相关的网络服务,除此之外与网络服务有关的设备(包括但不限于个人电脑、手机、及其他与接入互联网或移动网有关的装置)及所需要的费用(包括但不限于为接入互联网而支付的电话费及上网费、为使用移动网而支付的手机费)均应由用户自行承担。

如用户在使用过程中注册资料发生变更,则用户应当及时更新准确的、详细的注册资料。

用户应当对以其用户帐号进行的任何行为承担法律责任,包括但不限于用户上传或散播文本、音频、视频、图片、软件或其它资料,以及本人或他人利用其帐 号和密码所进行的一切行为。如因用户未保管好其帐号和密码而给坚果云、第三方造成损失,用户应当赔偿坚果云和第三方因此造成的一切损失,并消除影响。

用户理解并同意在使用坚果云提供的各项服务时,接受坚果云和第三方提供的各类信息服务。用户理解在使用坚果云提供的服务时可能有来自第三方的非法内容,包括但不限于威胁、诽谤,用户同意自行承担前述风险。

为了合理地保护未成年人的身心健康、远离有害信息,如用户是未成年人,则须在监护人的指导与监督下使用坚果云及接受坚果云的服务,否则请立即停止注册或终止使用坚果云。

7. 服务变更、中断或终止

由于坚果云网络服务的特殊性,用户同意坚果云有权随时变更、中断或终止部分或全部的网络服务。对于本产品,坚果云则须提前三个月通知用户,并协商解决任何已付未使用或未付款项的事 宜。一旦服务取消或终止,用户使用本服务的权利立即终止,且在本服务中储存的任何信息可能无法恢复。

坚果云需要定期或不定期地对提供网络服务的平台或相关的设备进行检修或者维护,如因此类情况而造成网络服务中断,坚果云无需为此承担任何责任, 但应尽可能事先进行通告。

坚果云对于因为自然灾害, 其他信息服务商故障,相关信息设备和软件故障, 政府政策原因,或者任何不可阻挡因素导致服务中断或终止, 不承担任何责任, 但应尽可能减少该因素对用户的影响。

对于其他任何非上述因素导致的用户服务中断或终止, 坚果云可以在平等协商公平的原则下, 在延长的时长不超过用户已付费总时长的前提下,以延长相应服务中断时长的方式解决。如果用户采取年付费的模式,总延长时长不得超过服务中断和终止当年账户已付费时长。

8. 禁止行为

用户不得利用坚果云以任何方式传播敏感信息和违反国家法律、政策的信息,包括但不限于下列信息:

(1)反对宪法确定的基本原则的;

(2)危害国家统一、主权和领土完整的;

(3)泄露国家秘密、危害国家安全或者损害国家荣誉和利益的;

(4)煽动民族仇恨、民族歧视,破坏民族团结,或者侵害民族风俗、习惯的;

(5)宣扬邪教、迷信的;

(6)散布谣言,扰乱社会秩序,破坏社会稳定的;

(7)宣扬淫秽、赌博、暴力或者教唆犯罪的;

(8)侮辱或者诽谤他人,侵害他人合法权益的;

(9)危害社会公德或者民族优秀文化传统的;

(10)有法律、行政法规和国家规定禁止的其他内容的。

9. 费用

用户理解并同意坚果云有权根据实际的需要对某些目前免费的服务项目收取合理的服务费,如用户不同意坚果云收取此项目费用,则用户有权退出使用该项服务或终止使用坚果云。

用户理解并同意坚果云对新增服务项目有权决定是否收费,用户有权选择接受或拒绝该项目服务。

如用户接受坚果云的收费项目,则用户应当按坚果云的收费规定支付费用;如用户未支付费用或欠费,则坚果云有权不向用户提供此项服务或停止向用户提供此项服务。坚果云有权根据实际需要调整收费项目的资费,用户有权选择接受或拒绝使用。

如用户超过三个月未即时完成费用支付,坚果云有权终止该用户使用权并删除其所有数据,但应尽可能事先进行通告。

10. 隐私保护

保护用户隐私是坚果云的一项基本政策,坚果云保证不会公开或向第三方提供单个用户的注册资料以及用户在使用网络服务时存储在坚果云 中的非公开内容,除非有下列情况出现:

(1)有关法律规定或坚果云合法服务程序规定;

(2)在紧急情况下,为维护用户及公众的权益;

(3)为维护坚果云的商标权、专利权及其他任何合法权益;

(4)其他依法需要公开、编辑或透露个人信息的情况。

11. 知识产权

用户和坚果云双方理解并同意坚果云为向用户提供服务而开发或从第三方合法获得的技术成果或方案的全部知识产权,包括但不限于,商标、商号、以及坚果 云的平台、版面设计均归坚果云或该第三方所有。未经坚果云许可,用户不得以任何形式对前述知识产权或其任何部分进行使用、修改等。

除上述规定外,用户在坚果云中储存的任何作品,包括但不限于,图片、音乐、视频的知识产权归用户所有(“用户作品”)或第三方所有(“第三方作 品”)。用户保证对前述用户作品享有完全知识产权;如系第三方作品,用户应当获得第三方的许可或未获得第三方许可但有权合法使用第三方作品。

除法律法规另有规定外,未获得第三方作品所有人的事先许可,用户不得以任何方式使用第三方作品。如果坚果云收到任何第三方作品所有人或其合法代表发给坚果云的合理通知后,坚果云有权移除相应侵权作品;用户也有权对前述侵权指控提出反通知。

12. 知识产权侵权

用户保证,在坚果云中储存的用户作品或第三方作品不侵犯任何第三方知识产权,包括但不限于商标权、版权和商业秘密。

若用户在坚果云中储存的用户作品或第三方作品导致第三方主张前述作品侵犯其知识产权,用户应当负责处理前述第三方的权利主张,承担由此招致的全部费 用,包括但不限于律师费和侵权赔偿,并保证坚果云不会因此而遭受任何损失。用户同意,若发生上述侵权行为,坚果云有权移除上述侵权作品。

13. 免责和不保证

在适用法律允许的最大范围内,坚果云在任何情况下不对用户因使用或不能使用坚果云提供的服务所发生的特殊的、意外的、直接或间接的、派生的、或惩罚性的损害和损失(如业务损失、收益损失、利润损失、机会损失、向第三方支付的费用、声誉/商誉损失或损害等)承担责任,无论基于合同、保证、侵权或任何其他责任理论,不论坚果云是否知道或应当知道上述损失或损害的可能性。另外即使本协议规定的排他性救济没有达到其基本目的,也应排除坚果云对上述损失的责任。

于任何情形下,坚果云基于本协议及相关订单和坚果云服务向用户所承担的赔偿责任(无论基于合同、侵权或任何其他责任理论)的总额,不超过用户就造成损失的坚果云服务已经向坚果云支付的费用总额;如果造成用户损失的相应坚果云服务的服务期限超过12个月的,则坚果云的最大赔偿责任不超过损害发生前12个月,用户就造成损失的坚果云服务已经向坚果云支付的费用总额(为免歧义,本处费用指用户就实际使用该服务的时长/数量等而实际已支付的现金)。若本条款与双方其他约定或坚果云服务规则冲突或不一致的,以本条约定为准。

坚果云不对提供的服务作任何明示或暗示的保证,包括但不限于不保证坚果云提供的服务一定能满足用户的要求,也不保证服务的及时性、安全性、是否会中断。

14. 违约责任

用户因违反国家法律法规或本条款的约定而给坚果云造成损失的,用户应赔偿坚果云因此而造成的一切损失,并消除影响。

15. 不可抗力

由于不可抗力事件,致使用户不能使用坚果云提供的服务时,坚果云不对用户的任何损失承担责任。不可抗力事件包括但不限于(1)自然灾害、如台风、洪 水、冰雹;(2)政府行为,如征收、征用;(3)社会异常事件,如罢工、骚乱;(4) 计算机病毒或黑客攻击、互联网络、通信线路等原因造成服务中断。

16. 生效和期限

本条款自用户点击注册程序中的“我接受”时开始生效。用户注销其用户名或坚果云终止您的用户资格时,用户使用权利终止。此后,第9、10、11、12、15和16条继续有效。

17. 法律适用和争议解决

本条款应受中华人民共和国法律解释和管辖,并不考虑法律冲突。

有关本条款的任何争议应由双方秉承善意友好协商解决。若三十日内协商不成,双方同意将争议提交上海仲裁委员会依据其当时有效的仲裁规则仲裁解决。仲裁裁决是终局的,对双方均有法律约束力。除非仲裁裁决另有规定,仲裁费用应由仲裁败诉方承担。

18. 一般条款

用户和坚果云在履行本条款的过程中,应遵从所有适用的法律。

坚果云有权通过在坚果云上发布通知或发送电子邮件等方式向用户发送通知、广告等。

本条款所载任何内容不应被解释为在用户和坚果云之间创设合资、合伙、代理或任何其它本条款目的以外的关系。

用户理解并同意坚果云有权根据实际需要修改本条款。如果您不同意变更,则用户有权退出坚果云,终止服务关系;如用户继续使用坚果云提供的服务,则表示用户同意本条款的修改。

若本条款中部分条款因任何原因而被认定无效,此种无效条款并不影响其他条款的有效性,且此种无效条款应自始视为不存在。

坚果云有权转让其在本条款下的任何权利或义务。

本条款中所有标题仅为方便阅读所设置,并不影响本条款任何部分的含义或解释。

Nutstore Business Product Service Terms

1. Special Note

Nutstore team products provide individual and enterprise cloud storage services with functions to synchronize, backup and share data and help with collaborative office work. “Convenience and Safety” is the service purpose of Nutstore Business product (the “Product”). Please read Nutstore Business Product Service Terms carefully (the “Terms”). If you agree to the Terms, you may apply for the trial use and purchase the Product (the “User”) and use relevant services; if you do not agree to the Terms, you shall immediately stop using the Product. The Terms only apply to the Product.

2. Relationship to other Terms

Nutstore Service Terms shall remain applicable to this Product. To the extent that there is a conflict between Nutstore Service Terms and the Terms, the Terms shall prevail.

3. Product Trials

Nutstore users (including users of both ordinary version and professional version) may apply for the trial use of this product. After the application is successful, the user becomes the team administrator. At the end of the trial period, users of ordinary version shall pay corresponding fees to continue using the Product. Subscribers of the professional version shall make up the difference between the amount remaining in the account and the amount required to be paid to continue to use the account.

4. Product Features

Users of this product, including team members and team administrators, can use all the features of Nutstore ordinary version and professional version. In addition, team administrators can use the admin panel to manage team members.

Users of this product, including team members and administrators, may not use more than the space specified by the administrator. Space statistics rules are the sum of the sizes used by all the latest versions of the files in the folder created and participated by the User.

Users using this product, including team members and administrators, are automatically limited for the total number of files that they share with all anonymous Internet users each month. When this limit is exceeded, the user account will no longer be able to download files for that month.

Team administrators who use this product can remove team members from the team without permission from the team members. A team administrator cannot add a user to the team until the team member’s permission is obtained.

5. Account and Password

If the visitor registers successfully, he/she will have a user account and password for Nutstore. The user name and password shall be properly kept, and Nutstore will have no responsibility for the custody of user name and password.

The user shall have the right to change the password at any time and shall immediately notify Nutstore of any security breach or unauthorized use of user account. If the use illegally accesses to other user accounts, the user shall bear all the legal consequences arising therefrom.

User agrees not to use the accounts, username or password of any other members without authorization and all losses arising therefrom shall be borne by the User.

The User shall not give away, rent, transfer, or sell user account, or otherwise authorize persons other than such User to use the service account. Persons other than such User themselves shall not use the service account by donating, renting, accepting transfer or in any other means. Any losses caused thereby shall be solely borne by the User.

6. Rules for Use

Users shall comply with the relevant Chinese laws and regulations when using Nutstore.

When using Nutstore, users must abide by the following principles:

(1) User shall comply with all online agreements, regulations and procedures in relation to the provision of online services;

(2) Nutstore shall not be used for any activity that may adversely affect the normal operation of the Internet;

(3) Nutstore must not be used for any purpose detrimental to Nutstore.

(4) Nutstore shall not be used to transmit any disturbing, libelous, abusive, threatening, vulgar, obscene or any other illegal data or materials.

(5) User must not attempt to access information contained in other Nutstore user accounts by using technical or non-technical means, without the prior authorization of Nutstore.

Nutstore only provides network services which are related to cloud storage, except for that, the devices relating to network services (including but not limited to personal computers, mobile phones, and other devices relating to connection to the Internet or mobile networks) and related fees required (including but not limited to telephone and Internet access fees paid for Internet access, mobile phone fees paid for mobile network access) shall be borne by the user.

Where there is any change in the user’s registration materials in the use of Nutstore, the user shall promptly update accurate and detailed registration materials.

The User shall be legally responsible for any act performed by his or her Account, including but not limited to uploading or distributing texts, audio, videos, pictures, software or other materials by the User and all acts performed by the User or others using his or her Account and Password. If Nutstore or a third party suffers any loss due to the failure of the user to properly keep his or her account and password, the user shall indemnify Nutstore or the third party for any loss caused thereby and eliminate the impact.

Users understand and agree to receive various information services from Nutstore and third parties when using the services provided by Nutstore. Users understand that it may display illegal content from third parties, including, without limitation, threats and defamation, in using the Services in Nutstore and agrees to assume such risk.

In order to reasonably protect the physical and mental health of minors, keep them away from harmful information, if the user is a minor, he/she must use Nutstore and accept the service under the guidance and supervision of his/her guardian. Otherwise he/she must immediately stop registration or discontinue to use Nutstore.

7. Modification, Interruption or Termination of Services

Due to the particularity of Nutstore network services, users agree that Nutstore shall have the right to change, interrupt or terminate part or all of the network services at any time. For this product, Nutstore must notify the user three months in advance and negotiate settlement of any unused or unpaid amounts. Once the service is cancelled or terminated, the user’s right to use the Service immediately terminates, and any information stored in the service may not be recoverable.

Nutstore shall repair or maintain the platform or related equipment that provides network services on a regular or irregular basis. If such conditions interrupt the network services, Nutstore will not be responsible, but will make as many notifications as possible in advance.

Nutstore will not be responsible for suspension or termination of the Services due to force majeure, or failure of other information services providers, related information equipment and software, or any unpreventable factors, provided that the impact of such factors on users shall be as minimal as possible.

If any other factors (other than the above) lead to the suspension or termination of the user services, Nutstore may compensate for such suspension or termination based on the principles of equal and fair consultation and under the premise that the compensation shall not exceed the total payment amount made by the user. In the case of monthly payment, the total amount of compensation shall not exceed the remaining payment amount in the account of the month when service is interrupted and terminated. In the case of annual payment, the aggregate amount of compensation shall not exceed the remaining payment amount in the account of the year in which service is interrupted and terminated.

8. Prohibited Acts

Users shall not use Nutstore to communicate sensitive information or information that violates national laws or policies in any manner, including but not limited to the following information:

(1) Those which oppose the basic principles determined by the Constitution;

(2) Endangering the unity, sovereignty and territorial integrity of the state;

(3) Divulging state secrets, endangering state security or damaging the honor and interests of the state;

(4) Inciting hatred or discrimination among ethnic groups, undermining the solidarity among ethnic groups, or infringing upon ethnic customs or habits;

(5) Those which advocate evil cults and superstition;

(6) Disseminating rumors, disturbing public order or disrupting social stability;

(7) Advocating obscenity, gambling or violence, or instigating crimes;

(8) Insulting or defaming others, or infringing upon others’ legitimate rights and interests;

(9) Harming the social morality or the national culture and tradition;

(10) Other contents prohibited by laws, administrative regulations or provisions of the State.

9. Price

The User understands and agrees that Nutstore will have the right to charge a reasonable fee for certain current free services as needed based on the actual needs. If the User does not agree to the charge for such services, the User will have the right to opt out of using such Services or stop using Nutstore.

The User understands and agrees that Nutstore will have the right to decide whether to charge for the additional services, and that the User will have the option to accept or reject the Services.

If the user accepts the items charged by Nutstore, then the user shall pay related fees Nutstore charges; if the user fails to pay or owes fees, then Nutstore has the right not to provide the user with this Service or stop providing the Service to the user. Nutstore shall have the right to adjust the charges for items based on the actual need, and the user shall have the option to accept or refuse to use such items.

If the user fails to pay the fee in time within three months, Nutstore shall have the right to terminate the user’s right and delete all data associated therewith, provided that it shall give as much prior notice as possible.

10. Privacy Policy

Protecting users’ privacy is a basic policy of Nutstore. Nutstore guarantees that the registration information of a single user and the non-public contents stored in Nutstore by a user when using network services will not be publicized or provided to any third party, unless any of the following circumstances occurs:

(1) Provisions of relevant laws or procedures of legal service of Nutstore;

(2) in the case of emergency, to safeguard the rights and interests of the user and the public;

(3) trademark rights, patent rights and any other lawful rights and interests in or to Nutstore;

(4) other circumstances in which personal information needs to be made public, edited or disclosed as required by laws.

11. Intellectual Property Right

Both the user and Nutstore understand and agree that all intellectual property rights of the technical achievements or solutions that Nutstore develops or legally obtains from a third party for providing services to users, including but not limited to, trademarks, trade names, as well as the platform and design of Nutstore shall be owned by Nutstore or such third party. Users shall not use or modify the aforementioned intellectual property rights or any part thereof in any form without the permission of the Nutstore.

Except as set forth above, all intellectual property rights of the works stored by user in Nutstore, including but not limited to pictures, music and video are owned by user (” User’s works “) or third parties (” Third Party Works “). The user warrants that he/she has full intellectual property rights in the aforementioned User’s Works; in the event it is a work of a third party, the user should obtain the third party license or if not obtain the third party license but has the right to legally use the third party work.

Unless otherwise provided by laws and regulations, the User cannot use the third party works in any manner without the prior permission of the owner of the third party works. If Nutstore receives reasonable notice from any third party owner or his legitimate representative of any work, Nutstore has the right to remove the infringing work accordingly; the User also has the right to give counter-notice with respect to the foregoing infringement claims.

12. Infringement of Intellectual Property Rights

The User warrants that no User’s Works or Third Party Works stored in the Nutstore will infringe upon any third party Intellectual Property Rights, including but not limited to trademark right, copyright and business secrets.

If the User’s Work or any Third Party Work stored in Nutstore causes the third party to claim that such work infringes its intellectual property rights, the user shall be responsible for handling such third party claims and bear all costs incurred including, without limitation, attorneys’ fee and infringement damages and ensure that Nutstore will not suffer any losses due to such infringement. Customer agrees that Nutstore shall have the right to remove the infringing works if any of the foregoing infringements occurs.

13. Disclaimers

To the maximum extent permitted by applicable law, Nutstore will not in any event be liable to users for any special, accidental, direct or consequential damages arising from the use or inability to use the services provided by Nutstore.

Nutstore makes no warranty of any kind, express or implied, for the Services provided, including but not limited to, no warranty that the Services provided by Nutstore will meet the users’ requirements, no warranty that the Services will be interrupted or not, and no warranty the that Services will be provided timely and safely.

14. Liability for Breach of Contract

If the user violates national laws and regulations or the provisions of the terms and causes losses to Nutstore, the user shall compensate Nutstore for all losses incurred and eliminate the impact.

15. Force Majeure

If the users cannot use the service provided by Nutstore due to force majeure events, Nutstore will not be responsible for any loss of users. Force majeure events shall include but not be limited to (1) natural disasters, such as typhoons, floods and hail; (2) government actions, such as expropriation and requisition; (3) abnormal social events, such as strike and riot; (4) suspension of services due to computer virus, hacker attack, or Internet, communication line problem, etc.

16. Effective Date and Valid Period

The Terms shall come into effect when the User clicks “Accept” in the registration application. User rights terminate when the User unregisters his username or when Nutstore terminates the user account. Thereafter, terms 9, 10, 11, 12, 15 and 16 shall continue in force. g

17. Governing Law and Dispute Resolution

The Terms shall be construed and governed by the laws of the People’s Republic of China, without regard to any conflict of laws.

Any dispute between the parties with respect to this Terms shall be resolved by friendly consultation in good faith between the Parties. If no settlement can be reached within 30 days, both parties agree to submit such dispute to Shanghai Arbitration Commission for arbitration in accordance with its then-effective arbitration rules.  The arbitral award is final and binding upon both parties. Unless otherwise provided in the arbitration award, the arbitration costs shall be borne by the losing Party.

18. General Provisions

In performing under these Terms, the User and Nutstore shall comply with all applicable laws.

Nutstore has the right to send notices, advertisements, etc. to users by posting notices or sending emails on Nutstore and so on.

Nothing contained in these Terms shall be construed to create a joint venture, partnership, agency, or any other relationship other than for the purposes of these Terms between the User and Nutstore.

User understands and agrees that Nutstore reserves the right to modify the terms as necessary. If the user does not agree to the change, he/she shall have the right to exit Nutstore and terminate the service relationship. If the user continues to use the services provided by Nutstore, it means that the user agrees to the modification of the terms.

If any provision of the terms is held to be invalid for any reason, such invalid provision shall not affect the validity of any other provision, and such invalid provision shall be deemed non-existent from the moment.

Nutstore has the right to assign any of its rights or obligations under the Terms.

All headings are inserted for convenience only and shall not affect the meaning or interpretation of any part of these Terms.

为什么回收站中会显示”查看回收站中是否有以下项:坚果云“?

如果你误删了坚果云中已同步的文件,但在回收站中找不到它们,不用担心,你还能在坚果云的回收站中恢复文件。


您可以点击下方的链接获取恢复文件的方法:

如何查看并恢复已经删除的坚果云文件?

如何一键恢复被删除的文件?

受系统限制,电脑本地的回收站的提示语无法进行修改。因此您打开电脑本地的回收站可以看到“查看回收站中是否有以下项:坚果云”的提示。