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引言
坚果云是一款由上海亦净网络科技有限公司(以下简称“我们”)研发和运营的网盘产品。坚果云重视用户(以下简称“您”)的隐私。您在使用我们的服务时,我们可能会收集和使用您的相关信息。我们希望通过本《隐私协议》向您说明,在使用我们的服务时,我们如何收集、使用、储存和分享这些信息,以及我们为您提供的访问、更新、控制和保护这些信息的方式。本《隐私协议》与您所使用的坚果云服务息息相关,希望您仔细阅读,在需要时,按照本《隐私协议》的指引,作出您认为适当的选择。本《隐私协议》中涉及的相关技术词汇,我们尽量以简明扼要的表述,并提供进一步说明的链接,以便您的理解。
您使用或继续使用我们的服务,即意味着同意我们按照本《隐私协议》收集、使用、储存和分享您的相关信息。
如对本《隐私协议》或相关事宜有任何问题,请通过support@nutstore.net或拨打400-060-1291与我们联系。
本隐私协议适用范围包括但不限于坚果云网站、坚果云、坚果云扫描、坚果云Markdown、坚果云CAD、坚果云收件箱小程序、坚果云收藏小程序。
我们可能收集的信息
我们提供服务时,可能会收集、储存和使用下列与您有关的信息。如果您不提供相关信息,可能无法注册成为我们的用户或无法享受我们提供的某些服务,或者无法达到相关服务拟达到的效果。
您提供的信息
- 您在注册账户或使用我们的服务时,向我们提供的相关个人信息,例如电话号码、电子邮件或银行卡号等;
- 您通过我们的服务向其他方提供的共享信息,以及您使用我们的服务时所储存的信息;
- 您在使用文件上传、下载、照片备份等功能时,需要读取、修改和删除存储卡上的照片、媒体内容和文件;
- 您在使用坚果云邮件抽屉功能时,需要读取、保存、分享、新建、修改、删除电话及邮件联系人相关数据;
- 您在设备中创建坚果云同步账户时,需要获取设备上已安装应用的账户列表;
- 您在访问服务器上的文件数据,完成文件上传、下载等功能时,需要创建网络套接字和使用自定义网络协议并获取您设备的网络信息;
- 为了判断您的网络环境,您使用坚果云Markdown和坚果云CAD软件时,需要查看WiFi网络连接相关信息;
- 您在使用坚果云扫描时,我们需要调用您设备的相机、相册权限,用于使用相机拍摄文档,生成电子文档文件。
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您在使用坚果云扫描日程功能时,我们需要调用您设备的日历权限,用于记录、提醒相关事项的日程提醒及查阅、删除等。
其他方分享的您的信息
- 其他方使用我们的服务时所提供有关您的共享信息。
我们获取的您的信息
您使用服务时我们可能收集如下信息:
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日志信息,指您使用我们的服务时,系统可能通过cookies、web beacon或其他方式自动采集的技术信息,用于排查问题,保证软件安全运行,提升稳定性,收集包括:
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设备或软件信息,包括但不限于IP地址、网卡(MAC)地址、国际移动设备识别码(IMEI)、Android ID、ICCID、设备型号、时区和网络状态(WiFi等)、设备操作系统信息、浏览器型号及版本等;
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在使用我们服务时搜索或浏览的信息,例如您使用的网页搜索词语、访问的社交媒体页面url地址,以及您在使用我们服务时浏览或要求提供的其他信息和内容详情;
- 有关您曾使用的移动应用(APP)和其他软件的信息,以及您曾经使用该等移动应用和软件的信息;
我们可能如何使用信息
我们可能将在向您提供服务的过程之中所收集的信息用作下列用途:
- 向您提供服务;
- 在我们提供服务时,用于身份验证、客户服务、安全防范、诈骗监测、存档和备份用途,确保我们向您提供的产品和服务的安全性;
- 帮助我们设计新服务,改善我们现有服务;
- 使我们更加了解您如何接入和使用我们的服务,从而针对性地回应您的需求;
- 评估我们服务中的广告和其他促销及推广活动的效果,并加以改善;
- 软件认证或管理软件升级;
- 收集您个人信息用于自行或通过第三方进行用户画像分析及用户行为分析;
- 让您参与有关我们产品和服务的调查。
为了让您有更好的体验、改善我们的服务或您同意的其他用途,在符合相关法律法规的前提下,我们可能将通过某一项服务所收集的信息,以汇集信息或者其他方式,用于我们的其他服务。例如,在您使用我们的一项服务时所收集的信息,可能在另一服务中用于向您提供特定内容,或向您展示与您相关的、非普遍推送的信息。如果我们在相关服务中提供了相应选项,您也可以授权我们将该服务所提供和储存的信息用于我们的其他服务。
您如何访问和控制自己的个人信息
我们将尽一切可能采取适当的技术手段,保证您可以访问、更新和更正自己的注册信息或使用我们的服务时提供的其他个人信息。在访问、更新、更正和删除前述信息时,我们可能会要求您进行身份验证,以保障账户安全。
如需注销您的坚果云账户,通过坚果云网页端“账号信息”-“在线客服”,回复“注销”关键词,提供相关信息来注销您的账号;坚果云、坚果云扫描、坚果云Markdown,坚果云CAD等APP,请前往”设置“页面,点击”账号注销“,填写相关信息来注销账号;我们会在十个工作日内为您处理。
我们可能分享的信息
除以下情形外,未经您同意,我们以及我们的关联公司不会与任何第三方分享您的个人信息:
- 我们以及我们的关联公司,可能将您的个人信息与我们的关联公司、合作伙伴及第三方服务供应商、承包商及代理分享(他们可能并非位于您所在的法域),用作下列用途:
- 向您提供我们的服务;
- 实现“我们可能如何使用信息”部分所述目的;
- 履行我们在《坚果云服务协议》或本《隐私协议》中的义务和行使我们的权利;
- 理解、维护和改善我们的服务。
如我们或我们的关联公司与任何上述第三方分享您的个人信息,我们将努力确保该等第三方在使用您的个人信息时遵守本《隐私协议》及我们要求其遵守的其他适当的保密和安全措施。
- 随着我们业务的持续发展,我们以及我们的关联公司有可能进行合并、收购、资产转让或类似的交易,您的个人信息有可能作为此类交易的一部分而被转移。我们将在转移前通知您。
- 我们或我们的关联公司还可能为以下需要而保留、保存或披露您的个人信息:
- 遵守适用的法律法规;
- 遵守法院命令或其他法律程序的规定;
- 遵守相关政府机关的要求;
- 为遵守适用的法律法规、维护社会公共利益,或保护我们的客户、我们或我们的集团公司、其他用户或雇员的人身和财产安全或合法权益所合理必需的用途;
- 您在注册、使用坚果云时提交的个人信息及相关用户数据将会被分享给坚果云及其关联方、上海亦存网络科技有限公司及其关联方、服务提供商、供应商及其他商业合作伙伴。
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自启动和关联启动说明:(1)为确保本应用处于关闭或后台运行状态下可正常接收到客户端推送的信息,本应用须使用(自启动)能力,将存在一定频率通过系统发送广播唤醒本应用自启动或关联启动行为,是因实现功能及服务所必要的。(2)当您打开消息通知的接收消息功能,在征得您的明确同意后,会跳转到应用打开相关内容。在未征得您同意的情况下,则不会有关联启动。
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您在使用我们的服务过程中,我们的第三方服务商可能会通过在坚果云及其相关APP中嵌入SDK或其他类似的应用程序以向您提供服务,如您在我们平台上使用这类由第三方提供的服务时,您同意将由其通过SDK直接收集和处理您的信息,目前坚果云及其相关APP中涉及的第三方SDK服务如下:
信息安全
我们仅在本《隐私协议》所述目的所必需的期间和法律法规要求的时限内保留您的个人信息。
我们使用各种安全技术和程序,以防信息的丢失、不当使用、未经授权阅览或披露。例如,在某些服务中,我们将利用加密技术(例如SSL)来保护您提供的个人信息。但请您理解,由于技术的限制以及可能存在的各种恶意手段,在互联网行业,即便竭尽所能加强安全措施,也不可能始终保证信息百分之百的安全。您需要了解,您接入我们的服务所用的系统和通讯网络,有可能因我们可控范围外的因素而出现问题。
我们可能如何收集信息
我们或我们的第三方合作伙伴,可能通过cookies和web beacon收集和使用您的信息,并将该等信息储存为日志信息。该内容仅针对坚果云网页端,不涉及APP。
我们使用自己的cookies和web beacon,目的是为您提供更好的用户体验和服务,并用于以下用途:
- 记住您的身份。例如:cookies和web beacon有助于我们辨认您作为我们的注册用户的身份,或保存您向我们提供的有关您的喜好或其他信息;
- 分析您使用我们服务的情况。例如,我们可利用cookies和web beacon来了解您使用我们的服务进行什么活动,或哪些网页或服务最受您的欢迎;
- 广告优化。Cookies和web beacon有助于我们根据您的信息,向您提供与您相关的广告而非进行普遍的广告投放。
我们为上述目的使用cookies和web beacon的同时,可能将通过cookies和web beacon收集的非个人身份信息,经统计加工后提供给广告商或其他合作伙伴,用于分析用户如何使用我们的服务,并用于广告服务。
我们的产品和服务上可能会有广告商或其他合作方放置的cookies和web beacon。这些cookies和web beacon可能会收集与您相关的非个人身份信息,以用于分析用户如何使用该等服务、向您发送您可能感兴趣的广告,或用于评估广告服务的效果。这些第三方cookies和web beacon收集和使用该等信息,不受本《隐私协议》约束,而是受相关使用者的隐私协议约束,我们不对第三方的cookies或web beacon承担责任。
您可以通过浏览器设置拒绝或管理cookies或web beacon。但请注意,如果停用cookies或web beacon,您有可能无法享受最佳的服务体验,某些服务也可能无法正常使用。同时,您还会收到同样数量的广告,但这些广告与您的相关性会降低。
我们可能向您发送的邮件
您在使用我们的服务时,我们可能使用您的信息向您的设备发送电子邮件。如您不希望收到这些信息,可以按照我们的相关提示,在设备上选择取消订阅。
隐私协议的适用范围
除某些特定服务外,我们所有的服务均适用本《隐私协议》。这些特定服务将适用特定的隐私协议。针对某些特定服务的特定隐私协议,将更具体地说明我们在该等服务中如何使用您的信息。该特定服务的隐私协议构成本《隐私协议》的一部分。如相关特定服务的隐私协议与本《隐私协议》有不一致之处,适用该特定服务的隐私协议。
除本《隐私协议》另有规定外,本《隐私协议》所用词语将与《坚果云服务协议》所定义的词语具有相同的涵义。
Introduction
Thanks for using Nutstore! When you use our services, we may collect and use your relevant information. We would like this Privacy Policy to show you how we collect, use, store and share this information when using our websites, software, and services, and how we provide you the way to access, update, control and protect this information.
By using or continuing to use any of our services, you give us permission to collect, use, store and share information about you in accordance with this Privacy Policy.
If you have any questions regarding this Privacy Policy or other related matters, please contact us at support@nutstore.net.
Information We May Collect
When providing services, we may collect, store and use the following information related to you. If you do not provide the relevant information, you may not be able to register as a user of Nutstore or enjoy some of the services we provide, or you may not be able to achieve the desired results for the related services.
Information you provide
- The relevant personal information you provide to us when you register for an account or use our services, such as a telephone number, email number or bank card number, etc.
- The shared information you provide to others through our services and the information you store at the time of your use of our services.
Your information shared by others
- The shared information provided about you in the course of other parties’ use of our services.
Information that we obtain from you
When you use our services, we may collect the following information:
- “Log Information” means the technical information that may be automatically collected by the system through cookies, web beacon or other ways when you use our service, including:
- Device or software information, such as configuration information provided by your mobile device, web browser or other programs used to access our services, your IP address, and the version and device identification number used on the mobile device;
- Information you searched for or browsed when using our services, such as website search terms that you use, social media page URLs that you access, and other information and content that you browse for or request from us when using our services;
- Information about the mobile applications (APPs) and other software that you have used, as well as the information of such mobile applications and software you used previously.
How May We Use Information
We may use the information collected in the course of providing services to you for the following purposes:
- To provide services to you;
- When we provide services, it is used for authentication, customer service, security prevention, fraud monitoring, archiving and backup purposes to ensure the security of the products and services we provide to you;
- To help us design new services and improve our existing services;
- To enable us to better understand how you access and use our services, thus respond to your needs;
- To evaluate and improve the effectiveness of advertising and other promotional activities in our services;
- Software certification or software upgrade management;
- To enable you to participate in our product and service research.
In order for you to have a better experience, improve our services or for other purposes that you agree with, we may use the information collected through a certain service in a collected or other manner for our other services, subject to applicable laws and regulations. For example, the information that is collected when you use one of our services may be used in another service to provide you with specific content, or to show you information that is related to you and is not commonly pushed. If we provide options in the associated service, you can also authorize us to use the information provided and stored by that service in our other services.
How Do You Access and Control Your Personal Information
With appropriate technical measures, we will ensure that you can access, update and correct your own registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the above-mentioned information, we may require you to authenticate to ensure the security of your account.
Information We May Share
Except for the following circumstances, we and our affiliates will not share your personal information with any third party without your consent:
- We and our affiliates may share your personal information with our affiliates, partners and third-party service providers, contractors and agents (who may not in your jurisdiction) for the following purposes:
- To provide you with our services;
- To achieve the purposes described in the How May We Use Information section;
- To perform our obligations and exercise our rights under the Nutstore Service Agreement or this Privacy Policy;
- To understand, maintain and improve our services.
If we or any of our affiliated companies share your personal information with any of the above third parties, we will endeavor to ensure that use of your personal information by such third parties is in accordance with this Privacy Policy and other appropriate confidentiality and security measures that we require them to comply with.
- As our business continues to grow, we and our affiliates may make mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will inform you before transfer.
- We or our affiliates may also retain, save or disclose your personal information for the following purposes:
- To comply with applicable laws and regulations;
- To comply with court orders or other legal procedures;
- To comply with the requirements of relevant government authorities;
For purposes that are reasonably necessary, such as to comply with applicable laws and regulations, to protect the social and public interest, or to protect the personal or property safety or lawful interests of our clients, our group companies, other users or our employees.
Information Security
We will keep your personal information only for as long as necessary and for the purposes described in this Privacy Policy and as required by law or regulation.
We use a variety of security technologies and procedures to prevent the loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will use encryption techniques (such as SSL) to protect the personal information that you provide. However, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if every effort is made to strengthen security measures, it is impossible to always guarantee 100% security of information. Please understand that the system and communication network you use to access our services may have problems due to factors beyond our control.
How May We Collect Information
We or our third-party partners may collect and use your information through cookies and web beacons and store such information as log information.
We use our own cookies and web beacons to provide you with better user experience and service for the following purposes:
To remember your identity. For example, cookies and web beacons help us identify you as our registered user, or save any information you give us about your preferences or other information;
- To analyze your use condition of our services. For example, we can use cookies and web beacons to know what activities you do with our services, or which pages or services are most popular with you;
- Advertising optimization. Cookies and web beacons help us provide you with advertising that are relevant to you based on your information, rather than with universal advertising campaigns.
While we use cookies and web beacons for these purposes, non-personal identity information collected through cookies and web beacon may be statistically processed and made available to advertisers or other partners to analyze how users use our services and use them in advertising services.
Our products and services may have cookies and web beacons placed by advertisers or other partners. These cookies and web beacons may collect non-personally identifiable information about you that can be used to analyze how users use the services, send you advertising that may be of interest to you, or evaluate the effectiveness of the advertising services. The collection and use of such information by these third-party cookies and web beacons are not subject to this Privacy Policy but is subject to the privacy policy of the users involved. We are not responsible for third-party cookies or web beacons.
You can deny or manage cookies or web beacons through browser Settings. Please note that if cookies or web beacons are disabled, you may not enjoy the best service experience and some services may not work properly. At the same time, you may receive the same amount of adverting, but they will be less relevant to you.
Messages We Might Send You
When you use our services, we may use your information to send emails to your devices. If you do not wish to receive these messages, you may choose to unsubscribe on your device following our prompts.
Scope of Privacy Policy
Except for certain services, all of our services are subject to this Privacy Policy. These specific services will be subject to specific privacy policies. The specific privacy policies for certain services will provide more detailed explanation of how we use your information in those services. The privacy policies for these specific services form part of this Privacy Policy. If there is any inconsistency between the privacy policy for any specific service and this Privacy Policy, the privacy policy on such particular service shall prevail.
Except as otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy will have the same meaning as those defined in the Nutstore Services Agreement.
We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.