分类目录归档:其他

其他关于坚果云的帮助内容

如何开启和关闭坚果云手机身份验证?

1、什么是手机身份验证

手机身份验证指:将您的手机与坚果云账号绑定。每次登陆坚果云,不仅需要输入登录密码,还需输入为您生成的一次性动态验证码。这样,即使登陆密码泄露,攻击者由于没有您的手机,仍然无法登陆坚果云,以此保证您的数据安全。

2、工作原理

  • 第三方身份验证器软件(Google身份验证器)

坚果云借助Google身份验证器,在您的移动设备生成动态验证码。Google身份验证器是一个开源的移动设备应用程序,安装(如何安装?)并与您的坚果云账号绑定后,它便可根据时间(无需手机流量、完全免费)为您的坚果云账号生成一次性动态验证码。

  • 微信验证码验证

开启后,使用微信接收动态验证码,更符合中国用户手机使用习惯,方便便捷。

  • 手机短信验证(仅限高级团队版)

针对企业用户,坚果云还可以支持基于短信的动态验证码。坚果云会通过运营商,将一次性动态验证码发送到用户手机上,以验证用户身份。如果需要开通这个功能,请联系我们

验证身份后方可登入网页端和电脑客户端,避免用户的账户名和密码泄露时文件泄露。坚果云团队版的管理员可以设置团队所有人必须启用该功能,保证团队文件安全。

收不到手机短信怎么办?

3、为什么要使用该功能?

这里所讲,大多数互联网用户为了方便记忆,喜欢在不同网站使用相同的账号密码。这就给不法分子可趁之机,一旦他们通过某个渠道(如前段时间发生的CSDN密码大面积泄露)获取了您的账号密码,就可以窃取您所有网站的个人信息。坚果云存储了用户最为隐私的数据,一旦泄露后果不堪设想。使用动态身份验证可以有效防止此类事故的发生,让坚果云变得更加安全可靠。

4、如何启动该功能?

个人版微信二次验证:

  • 登录坚果云网页版,点击右上角的昵称/账号,打开账户信息-安全选项,开启该功能。

  • 打开微信扫描二维码,关注坚果云公众号后,将收到的验证码输入,即可绑定微信


  • 登录的时候,通过安装在智能手机上的身份验证器、微信验证码或手机短信进行验证。

团队如何强制所有人启用动态验证?

点击首页右上角“管理团队”,进入团队管理页面后,选择“团队信息”,在“手机身份验证”选项下“强制启动”项勾选“强制所有成员开启,保护账号安全”。设置完成后点击保存。

5、如何关闭该功能?

若您已通过微信或谷歌二次验证码开启手机身份验证,希望关闭此功能,可按照如下步骤进行设置:

  • 打开网页浏览器,登录坚果云账户
  • 点击右上角的昵称/账号
  • 选择账户设置→安全选项→关闭认证

  • 点击关闭后会发送二维码到微信公众号,需要再次验证后才能关闭


  • 如果您是团队成员,且管理员开启了强制身份验证选项,则不可关闭此功能。


6.重置账号密码时,会对手机验证造成哪些影响?

1) 如果开启了短信认证,并且绑定了手机号码, 重置密码后不会关闭二次认证, 这是为了防止邮箱被盗,导致坚果云账号被盗;
2) 如果开启了微信认证, 重置密码不会关闭二次认证, 这是为了防止邮箱被盗, 导致坚果云账号被盗;
3) 如果没开启短信认证,没开启微信认证, 重置密码会关闭Google身份验证器二次认证。

所以,如果您:

1)取消关注了坚果云微信服务号,收不到微信验证码

扫描下方二维码,重新关注后接收验证码即可;

2)误删除Google身份验证器,收不到谷歌验证码

选择重置密码后,谷歌二次验证会被自动关闭,成功登陆账户后再开启即可;

3)手机丢失,收不到手机验证码

请您发送邮件给support@nutstore.net,邮件中写明坚果云账户邮箱,用户昵称、 手机号码, 平时经常用来访问坚果云的客户端有哪些。 这些信息和后台查询匹配后, 我们会帮您从后台禁用手机认证。

将文件夹通过坚果云分享链接给他人与共享文件夹有什么区别?

用户存放在坚果云里的文件夹不仅可以自己私密使用,还可以设置与其他人进行一起查看使用。

有两种方式,一种是通过分享链接的形式,一种是直接将文件夹共享给他人。不同的设置方式对方拥有的使用权限也是不一样的。

  • 链接分享

在电脑本地的同步文件夹或者网页端,选中需要分享的文件或文件夹,右键点击【获取分享链接】,然后【复制链接】就能获得一串分享链接。您可以将它发送给任何您想要分享的好友,对方通过这个链接就可以打开你分享给他的文件内容,在分享前,也可以在弹出的对话框内可以选择【权限设置】,对这个分享链接进行分享范围及密码等权限的设置。

通过这种方式分享的文件,对方无法直接对你的源文件进行修改,只可以进行下载,如果分享的是文件夹,对方还可以在你的文件夹里进行上传新文件。同一个文件或文件夹的分享链接是固定的,所以对方只需要保存一次你的分享链接,后期如果你对分享的内容有了修改,那么对方也可以查看的到。

分享不限制使用人数,只要对方获取到分享链接就可以打开查看文件内容(设置了指定用户查看除外)

  • 文件夹共享

如果希望对方能参与到文件的实时修改,那么可以将文件夹直接共享给对方。在文件夹上右击-坚果云-设置共享权限,即可添加对方的坚果云账号,对方会收到一封邀请共享的邮件,确认后,他的坚果云里也会多一个这个文件夹,也会占用他的流量和空间,参与共享后,任何一方对文件进行修改,其他人都是可以立即看到的。

不想继续与对方共享,只需要在这里移除对方账户即可,移除后,对方坚果云云端参与共享的文件夹都会消失。

个人账户只可以和包含自己在内的五个账户进行文件夹的共享。

设置共享文件夹邀请后,对方收不到邮件怎么办?

坚果云账号到期后,如何降级成免费版继续使用?

团队版试用或者个人付费版到期后,坚果云账号会自动锁定,提示续费后继续使用,如果想要转换成个人免费版继续使用,需要在网页端进行降级。

个人付费版登录网页版的坚果云之后,可以看到如下弹窗,点击“使用免费版”:

团队版登录网页版的坚果云之后,可以看到如下弹窗,点击“使用免费版”:

  • 删除文件是进行的彻底粉碎,云端的文件会被删除,本地关联的同步文件夹也是一起删除的,所以请务必做好文件的另外备份,或者取消本地的文件夹同步后再进行此操作(如何取消文件夹本地同步?),否则文件一但删除是无法恢复


  • 文件清理完成后,刷新页面,会提示可以进入账户设置页面申请转为免费版。

  • 提示账户状态转换成功,成为免费版,后期就按照免费版的流量计算方式继续使用。


如何取消已共享的坚果云文件夹?

当您不需要再和其他人共享文件夹时,坚果云能够让您随之取消共享功能:您可以主动取消参与文件夹,您也可以将他人从文件夹中移除,来取消对方参与。

客户端取消

如果你使用的是Windows7.0+客户端:

1、点击文件夹后面的“…”按钮—“权限设置”—“共享权限”

2、点击需要取消权限的账号后面的删除按钮,即可移除该账号对当前文件夹的访问权限。

如果你使用的是Windows4.0+客户端:

1、将鼠标停留在客户端中您要设置的文件夹上,点击“多人同步”;

2、在弹窗中,选择您要取消共享的用户,点击右侧的“修改”-“移除”,那么该用户就不再与您共享此文件夹。

网页端取消

操作步骤

1、在您要设置的文件夹后方选择“设置共享权限”;

2、坚果云会跳出同步文件夹设置的弹框,之后的操作与客户端相同。

隐私协议

Click here to jump to English version

引言

坚果云是一款由上海亦净网络科技有限公司(以下简称“我们”)研发和运营的网盘产品。坚果云重视用户(以下简称“您”)的隐私。您在使用我们的服务时,我们可能会收集和使用您的相关信息。我们希望通过本《隐私协议》向您说明,在使用我们的服务时,我们如何收集、使用、储存和分享这些信息,以及我们为您提供的访问、更新、控制和保护这些信息的方式。本《隐私协议》与您所使用的坚果云服务息息相关,希望您仔细阅读,在需要时,按照本《隐私协议》的指引,作出您认为适当的选择。本《隐私协议》中涉及的相关技术词汇,我们尽量以简明扼要的表述,并提供进一步说明的链接,以便您的理解。

您使用或继续使用我们的服务,即意味着同意我们按照本《隐私协议》收集、使用、储存和分享您的相关信息。

如对本《隐私协议》或相关事宜有任何问题,请通过support@nutstore.net或拨打400-060-1291与我们联系。

本隐私协议适用范围包括但不限于坚果云网站、坚果云、坚果云扫描、坚果云Markdown、坚果云CAD、坚果云收件箱小程序、坚果云收藏小程序。

我们可能收集的信息

我们提供服务时,可能会收集、储存和使用下列与您有关的信息。如果您不提供相关信息,可能无法注册成为我们的用户或无法享受我们提供的某些服务,或者无法达到相关服务拟达到的效果。

您提供的信息

  • 您在注册账户或使用我们的服务时,向我们提供的相关个人信息,例如电话号码、电子邮件、地址信息或支付信息(如支付账号、银行卡号、支付流水号)等
  • 您通过我们的服务向其他方提供的共享信息,以及您使用我们的服务时所储存的信息;
  • 您在使用文件上传、下载、照片备份等功能时,我们需要读取、修改和删除存储卡上的照片、媒体内容和文件;
  • 您在使用坚果云邮件抽屉功能时,我们需要读取、保存、分享、新建、修改、删除电话及邮件联系人相关数据;
  • 您在设备中创建坚果云同步账户时,我们需要获取设备上已安装应用的账户列表
  • 您在访问服务器上的文件数据,完成文件上传、下载等功能时,我们需要创建网络套接字和使用自定义网络协议并获取您设备的网络信息
  • 为了判断您的网络环境,您使用坚果云Markdown和坚果云CAD软件时,我们需要查看WiFi网络连接相关信息;
  • 您在使用坚果云扫描扫描时,我们需要调用您设备的相机、相册权限、特定类型传感器列表,用于使用相机拍摄文档,生成电子文档文件;
  • 您在使用坚果云扫描日程功能时,我们需要调用您设备的日历权限,用于记录、提醒相关事项的日程提醒及查阅、删除等。

其他方分享的您的信息

  • 其他方使用我们的服务时所提供有关您的共享信息。

我们获取的您的信息

您使用服务时我们可能收集如下信息:

  • 日志信息,指您使用我们的服务时,系统可能通过cookies、web beacon或其他方式自动采集的技术信息,用于排查问题,保证软件安全运行,提升稳定性,收集包括:

  • 设备或软件信息,包括但不限于IP地址、网卡(MAC)地址、国际移动设备识别码(IMEI)、Android ID、ICCID、设备型号、时区和网络状态(WiFi等)、应用安装列表、设备操作系统信息、特定类型传感器列表、浏览器型号及版本等;

  • 在使用我们服务时搜索或浏览的信息,例如您使用的网页搜索词语、访问的社交媒体页面url地址,以及您在使用我们服务时浏览或要求提供的其他信息和内容详情;

  • 有关您曾使用的移动应用(APP)和其他软件的信息,以及您曾经使用该等移动应用和软件的信息;
  • 您充分知晓,依据可适用的法律(如《中华人民共和国个人信息保护法》),在以下情形中,我们收集、使用您的个人信息无需征得您的授权同意:
    • a)涉及国家安全与利益、社会公共利益的;
    • b)为履行法定职责或者法定义务所必需的;
    • c)为订立、履行您作为一方当事人的合同所必需的;
    • d)为应对突发公共卫生事件,或者紧急情况下为保护您和他人的生命健康和财产安全所必需;
    • e)在合理的范围内处理您自行向社会公众公开的或者其他已经合法公开的个人信息;
    • f)在合理的范围内处理从合法公开披露的信息中收集的您的个人信息(如合法的新闻报道、政府信息公开等渠道);
    • g)法律法规规定的其他情形。

请您理解,我们向您提供的功能和服务是不断更新和发展的,如果某一功能或服务未被包含在上述说明中且收集了您的信息,我们会通过页面提示、交互流程、网站公告、另行签署协议等方式另行向您说明信息收集的内容、范围和目的,以征得您的同意。

我们可能如何使用信息

我们可能将在向您提供服务的过程之中所收集的信息用作下列用途:

  • 注册、登录账号、注销账户、身份验证及鉴权。为满足相关法律法规的要求在您同意的情况下,或为履行与您签订的合同之必需,当您使用坚果云服务时,为您提供账号注册、登录、注销、实名身份验证、开通服务、权限管理以保护账号及服务的安全;
  • 联系与沟通。我们通过邮件或电话等方式,与您联系,向您发送重要通知消息(例如产品信息、服务信息、安全消息、运维消息、活动消息、备案消息、营销信息等),响应您的互动要求,向您提供咨询或技术支持,向您提供账单、邮寄发票等;
  • 履行我们与您的合同义务。如为实现您的交易或服务请求,获取包括订单、请求变更等信息,或提供您请求的信息(比如有关服务的材料)、交付、激活或验证服务; 
  • 增强技术支持。在我们提供服务时,用于客户服务、安全防范、诈骗监测、存档和备份用途,确保我们向您提供的产品和服务的安全性;
  • 在您同意的情况下,邀请您参与坚果云活动、市场调查或满意度调查;在您同意的情况下,我们会通过自动化或半自动化的流程追踪、分析各类数据,包括您的个人信息,在此基础上改善优化产品功能,为您提供更好的用户体验。
  • 使我们更加了解您如何接入和使用我们的服务,从而针对性地回应您的需求,帮助我们设计新服务,改善我们现有服务;
  • 软件认证或管理软件升级;
  • 评估我们服务中的广告和其他促销及推广活动的效果,并加以改善;
  • 收集您的个人信息用于自行或通过第三方进行用户行为分析;
  • 遵从和执行适用的法律要求,相关的行业标准或我们的政策。

个人信息的保留期限

我们将会在本声明所述目的所需的期限内保留您的个人信息,除非按照法律要求需要延长保留期。保留期可能会基于不同的处理目的以及服务而有所差异。

一般而言,您取消授权或注销账号后,根据可适用法律的要求或服务协议的约定,我们会在保留期限内存储或保留您的个人信息。在您的个人信息超出保留期限后,且没有法律要求我们继续处理您的特定个人信息的情况下,我们将会根据可适用法律的要求删除您的个人信息。例如,我们将会按照《中华人民共和国网络安全法》等相关法律法规规定的期限保存您的注册信息,保存期为您注销账号后六(6)个月。

您如何访问和控制自己的个人信息

我们将尽一切可能采取适当的技术手段,保证您可以访问、更新和更正自己的注册信息或使用我们的服务时提供的其他个人信息。在访问、更新、更正和删除前述信息时,我们可能会要求您进行身份验证,以保障账户安全。

如需注销您的坚果云账户,通过坚果云网页端“账号信息”-“在线客服”,回复“注销”关键词,提供相关信息来注销您的账号;坚果云、坚果云扫描、坚果云Markdown,坚果云CAD等APP,请前往”设置“页面,点击”账号注销“,填写相关信息来注销账号;我们会在十五个工作日内为您响应并处理。

我们可能分享的信息

您的个人信息及相关用户数据可能会被分享给我们的关联方、服务提供商、供应商及其他商业合作伙伴(他们可能并非位于您所在的法域)。除以下情形外,未经您同意,我们以及我们的关联公司不会与任何第三方分享您的个人信息:

  • 向您提供我们的服务;
  • 实现“我们可能如何使用信息”部分所述目的;
  • 履行我们在《坚果云服务协议》或本《隐私协议》中的义务和行使我们的权利;
  • 理解、维护和改善我们的服务。

如我们或我们的关联公司与任何上述第三方分享您的个人信息,我们将努力确保该等第三方在使用您的个人信息时遵守本《隐私协议》及我们要求其遵守的其他适当的保密和安全措施。

  • 随着我们业务的持续发展,我们以及我们的关联公司有可能进行合并、收购、资产转让或类似的交易,您的个人信息有可能作为此类交易的一部分而被转移。我们将在转移前通知您。
  • 我们或我们的关联公司还可能为以下需要而保留、保存或披露您的个人信息:
  • 遵守适用的法律法规;
  • 遵守法院命令或其他法律程序的规定;
  • 遵守相关政府机关的要求;
  • 为遵守适用的法律法规、维护社会公共利益,或保护我们的客户、我们或我们的集团公司、其他用户或雇员的人身和财产安全或合法权益所合理必需的用途;
  • 自启动和关联启动说明:(1)为确保本应用处于关闭或后台运行状态下可正常接收到客户端推送的信息,本应用须使用(自启动)能力,将存在一定频率通过系统发送广播唤醒本应用自启动或关联启动行为,是因实现功能及服务所必要的。(2)当您打开消息通知的接收消息功能,在征得您的明确同意后,会跳转到应用打开相关内容。在未征得您同意的情况下,则不会有关联启动。

  • 您在使用我们的服务过程中,我们的第三方服务商可能会通过在坚果云及其相关APP中嵌入SDK或其他类似的应用程序以向您提供服务,如您在我们平台上使用这类由第三方提供的服务时,您同意将由其通过SDK直接收集和处理您的信息,坚果云及其相关APP中涉及的第三方SDK服务详见《坚果云接入合作方目录》。

信息安全

我们仅在本《隐私协议》所述目的所必需的期间和法律法规要求的时限内保留您的个人信息。

我们使用各种安全技术和程序,以防信息的丢失、不当使用、未经授权阅览或披露。例如,在某些服务中,我们将利用加密技术(例如SSL)来保护您提供的个人信息。但请您理解,由于技术的限制以及可能存在的各种恶意手段,在互联网行业,即便竭尽所能加强安全措施,也不可能始终保证信息百分之百的安全。您需要了解,您接入我们的服务所用的系统和通讯网络,有可能因我们可控范围外的因素而出现问题。

我们可能如何收集信息

我们或我们的第三方合作伙伴,可能通过cookies和web beacon收集和使用您的信息,并将该等信息储存为日志信息。该内容仅针对坚果云网页端,不涉及APP。

我们使用自己的cookies和web beacon,目的是为您提供更好的用户体验和服务,并用于以下用途:

  • 记住您的身份。例如:cookies和web beacon有助于我们辨认您作为我们的注册用户的身份,或保存您向我们提供的有关您的喜好或其他信息;
  • 分析您使用我们服务的情况。例如,我们可利用cookies和web beacon来了解您使用我们的服务进行什么活动,或哪些网页或服务最受您的欢迎;
  • 广告优化。Cookies和web beacon有助于我们根据您的信息,向您提供与您相关的广告而非进行普遍的广告投放。

我们为上述目的使用cookies和web beacon的同时,可能将通过cookies和web beacon收集的非个人身份信息,经统计加工后提供给广告商或其他合作伙伴,用于分析用户如何使用我们的服务,并用于广告服务。

我们的产品和服务上可能会有广告商或其他合作方放置的cookies和web beacon。这些cookies和web beacon可能会收集与您相关的非个人身份信息,以用于分析用户如何使用该等服务,或用于评估服务的效果。这些第三方cookies和web beacon收集和使用该等信息,不受本《隐私协议》约束,而是受相关使用者的隐私协议约束,我们不对第三方的cookies或web beacon承担责任。

您可以通过浏览器设置拒绝或管理cookies或web beacon。但请注意,如果停用cookies或web beacon,您有可能无法享受最佳的服务体验,某些服务也可能无法正常使用。同时,您还会收到同样数量的广告,但这些广告与您的相关性会降低。

我们可能向您发送的邮件

您在使用我们的服务时,我们可能使用您的信息向您的设备发送电子邮件。如您不希望收到这些信息,可以按照我们的相关提示,在设备上选择取消订阅。

隐私协议的适用范围

除某些特定服务外,我们所有的服务均适用本《隐私协议》。这些特定服务将适用特定的隐私协议。针对某些特定服务的特定隐私协议,将更具体地说明我们在该等服务中如何使用您的信息。该特定服务的隐私协议构成本《隐私协议》的一部分。如相关特定服务的隐私协议与本《隐私协议》有不一致之处,适用该特定服务的隐私协议。

除本《隐私协议》另有规定外,本《隐私协议》所用词语将与《坚果云服务协议》所定义的词语具有相同的涵义。

我们可能会不时修订本隐私政策,并在我们的网站上发布最新版本。如果修订对您的权利产生重大影响,我们将会通过网站公告、电子邮件等方式通知您。

Introduction

Thanks for using Nutstore! Nutstore is a cloud storage product developed and operated by Shanghai YiJing Network Technology Co., Ltd. (hereinafter referred to as “we”). Nutstore values the privacy of our users (hereinafter referred to as “you”).When you use our services, we may collect and use your relevant information. We would like to show you through this Privacy Policy how we collect, use, store and share this information when you use our services, as well as the ways in which we provide you with access, updates, control and protection of this information. This Privacy Policy is closely related to the Nutstore services you use. We kindly ask you to read it carefully and, if necessary, make appropriate choices according to the instructions in this Privacy Policy.

By using or continuing to use any of our services, you agree that we may collect, use, store and share your relevant information  in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or other related matters, please contact us at support@nutstore.net.

This Privacy Policy applies to Nutstore website, Nutstore, Nutstore Scan, Nutstore Markdown, Nutstore CAD, Nutstore Inbox Mini Program, and Nutstore Collection Mini Program, among others.

Information We May Collect

When providing services, we may collect, store and use the following information related to you. If you do not provide the relevant information, you may not be able to register as a user of Nutstore or enjoy some of the services we provide, or you may not be able to achieve the desired results for the related services.

Information you provide

  • The relevant personal information you provide to us when you register for an account or use our services, such as telephone number,  postal address, email address or  payment information (such as payment account, bank card number, payment transaction number) etc.
  • The shared information you provide to othes parties through our services and the information you store when you use our services.
  • When you use features such as file uploading, downloading, and photo backup, we need to access, modify, and delete photos, media content, and files stored on your storage card.
  • When you use the Nutstore Mail Drawer feature, we need to access, save, share, create, modify, and delete phone and email contact-related data.
  • When you create a Nutstore sync account on your device, we need to obtain the account list of installed applications on your device.
  • When you access file data on the server to complete functions such as file uploading and downloading, we need to create network sockets, use custom network protocols, and obtain network information from your device.
  • In order to determine your network environment, when you use Nutstore Markdown and Nutstore CAD software, we need to view WiFi network connection-related information.
  • When you use Nutstore Scan, we need to access your device’s camera and album permissions to use the camera to capture documents and generate electronic document files.
  • When you use the Nutstore Scan schedule function, we need to access your device’s calendar permissions to record, remind, and view and delete related events.

Your information shared by other parties

  • The shared information about you provided by other parties when using our services.

Information we obtain from you

When you use our services, we may collect the following information:

  • Log Information, which refers to the technical information automatically collected by the system through cookies, web beacon or other ways when you use our service. This information is used to troubleshoot issues, ensure the secure operation of our software, and improve stability, including:
  • Device or software information, including but not limited to IP address, network card (MAC) address, International Mobile Equipment Identity (IMEI), Android ID, ICCID, device model, time zone, network status (WiFi, etc.), application installation list,device operating system information, browser model and version, etc.
  • Information you search or browse when using our services, such as website search terms that you use, social media page URLs that you access, and other information and content that you browse or request when using our services;
  • Information about mobile applications (APPs) and other software that you have used, as well as information about your use of such mobile applications and software.

You are fully aware that in accordance with applicable laws and regulations (such as the “Personal Information Protection Law of the People’s Republic of China”), we do not need to obtain your authorization or consent to collect and use your personal information in the following circumstances:

  • Involving national security and interests or social and public interests;
  • Necessary to perform statutory duties or legal obligations;
  • Necessary to conclude or perform a contract in which you are a party;
  • In response to public health emergencies, or when necessary to protect the life, health and property safety of you and others;
  • Processing personal information that you have disclosed to the public on your own or that has been legally disclosed by other means within a reasonable scope;
  • Processing your personal information collected from legally publicly disclosed information within a reasonable scope (such as legitimate news reports, government information disclosure, etc.);
  • Other situations stipulated by laws and regulations.

Please understand that the functions and services we provide to you are constantly being updated and developed. If a certain function or service is not included in the above description and collects your information, we will separately explain the content, scope, and purpose of the information collection through page prompts, interactive processes, website announcements, or other means to obtain your consent.

How We May Use Your Information

We may use the information collected during the process of providing services to you for the following purposes:

  • Registration, account login, account cancellation, identity verification, and authentication. In order to comply with applicable law and relevant legal obligations or with your consent, or for the necessary fulfillment of contracts signed with you, we provide you with account registration, login, cancellation, real-name identity verification, service activation, and permission management to protect the security of your account and services.
  • Contact and communication. With your consent, we may contact through telephone, email or other means to send you important notifications (such as service information, security messages, operation and maintenance messages, activity messages, record messages, etc.), respond to your interactive requests, provide you with consultation or technical support, and send you bills, mail invoices, etc.
  • Fulfillment of contractual obligations. To process your transactions or service requests, we may obtain information including orders, change requests, etc., or provide you with requested information (such as materials related to services), delivery, activation or verification services..
  • Enhance technical support. When providing services, we use information for customer service, security prevention, fraud monitoring, archiving, and backup purposes, to ensure the security of the products and services we provide to you. 
  • Recommend relevant content and services to you. With your consent, we may send you information about the services that you may be interested in, invite you to participate in Nutstore activities (including promotional activities), market surveys or satisfaction surveys; or provide you with personalized content and services when you visit our website, Nutstore app, or other online platforms.  With your consent, we may track and analyze various data, including your personal data, through automated or semi-automated processes, to provide you with personalized user experience and recommendations.
  • Understand how you access and use our services in order to respond to your needs, help us design new services, and improve our existing services.
  • Software certification or software management upgrade.
  • Evaluate the effectiveness of advertisements and other promotional activities in our services and improve them.
  • Collect your personal information for user profile analysis and user behavior analysis, either by ourselves or through third parties.
  • Comply with and enforce applicable legal or regulatory requirements, or industry standards.

In order for you to have a better experience, improve our services or for other purposes that you agree to, we may use the information collected through a certain service in a collected or other manner for our other services, subject to applicable laws and regulations. For example, the information  collected when you use one of our services may be used in another service to provide you with specific content, or show you information that is related to you but not commonly pushed. If we provide options in the associated service, you can also authorize us to use the information provided and stored in that service for our other services.

How Long We Retain Your Personal Information

We will retain your personal information for the period necessary to fulfill the purposes set out in this Statement, unless the retention period is extended by law or by you. The retention period may vary depending on different processing purpose and the relevant service.

Generally, after you revoke your authorization or deactivate your account, we will store or retain your personal information within the retention period in accordance with applicable laws or service agreements. After your personal information exceeds the retention period and there is no legal requirement for us to continue processing your specific personal information, we will delete your personal information in accordance with applicable laws. For example, we will retain your registration information in accordance with the deadlines stipulated in relevant laws and regulations such as the Cybersecurity Law of the People’s Republic of China, with a retention period of six (6) months after you deactivate your account.

How to Access and Control Your Personal Information

With appropriate technical measures, we will ensure that you can access, update and correct your registration information or other personal information provided when using our services. When accessing, updating, correcting and deleting the above-mentioned information, we may require your identity verification to ensure the security of your account.

If you need to deactivate your Nutstore account, you can go to “Account Information” – “Online Customer Service” on the Nutstore web portal, reply with the keyword “注销” (deactivate), and provide the necessary information to deactivate your account. For the Nutstore, Nutstore Scan, Nutstore Markdown, Nutstore CAD, and other apps, please go to the “Settings” page and click on “Account Deactivation” to fill in the relevant information to deactivate your account. We will respond and process your request within fifteen (15) working days.

Information We May Share

Your personal information and related user data may be shared with our affiliates, service providers, suppliers, and other business partners, who may not be located within your jurisdiction. Except for the following circumstances, we and our affiliates will not share your personal information with any third party without your consent:

  • To provide you with our services;
  • To achieve the purposes described in the How We May Use Your Information section;
  • To fulfill our obligations and exercise our rights under the Nutstore Service Agreement or this Privacy Policy;
  • To understand, maintain and improve our services.

If we or our affiliates share your personal information with any of the above third parties, we will endeavor to ensure that such third parties comply with this Privacy Policy and other appropriate confidentiality and security measures required by us.

  • As our business continues to grow, we and our affiliates may engage in mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions. We will inform you before the transfer.
  • We or our affiliates may also retain, save or disclose your personal information for the following purposes:
  • To comply with applicable laws and regulations;
  • To comply with court orders or other legal procedures;
  • To comply with the requirements of relevant government authorities;
  • For purposes that are reasonably necessary, such as to comply with applicable laws and regulations, to protect the social and public interest, or to protect the personal or property safety or legitimate rights and interests of our clients, our group companies, other users or our employees.
  • Self-startup and associated startup instructions: (1) In order to ensure that this application can receive push messages from clients when it is closed or running in the background, the application needs to use the self-startup capability to send broadcasts at a certain frequency through the system to wake up or associate the startup behavior of the application, which is necessary to implement functions and services. (2) When you enable the message notification feature to receive messages, with your explicit consent, it will redirect you to the relevant content in the application. Without your consent, there will be no associated startup.
  • During your use of our services, our third-party service providers may embed SDKs or similar applications in Nutstore and its related apps to provide services to you. If you use such services provided by third parties on our platform, you agree that they will directly collect and process your information through the SDK. The third-party SDK services involved in Nutstore and its related apps are detailed in the “Nutstore Access Partner Directory”.

Information Security

We will only retain your personal information for the period necessary and for the purposes described in this “Privacy Policy” and as required by law or regulation.

We use a variety of security technologies and measures to prevent the loss, improper use, unauthorized access or disclosure of information. For example, in certain services, we will use encryption techniques (such as SSL) to protect the personal information that you provide. However, please understand that due to technical limitations and possible malicious means, even with our best efforts to strengthen security measures, it is impossible to guarantee 100% security of information in the Internet industry. Please understand that the systems and communication networks you use to access our services may encounter problems beyond our control.

How May We Collect Information

We or our third-party partners may collect and use your information through cookies and web beacons and store such information as log information.

We use our own cookies and web beacons to provide you with a better user experience and service for the following purposes:

  • Remembering your identity. For example, cookies and web beacons help us identify you as our registered user, or save any information about your preferences or other information you provide to us;
  • Analyzing your use of our services. For example, we can use cookies and web beacons to understand what activities you engage in using our services, or which web pages or services are most popular with you;
  • Advertising optimization. Cookies and web beacons help us provide you with advertisements relevant to you based on your information, rather than generic advertisements.

While we use cookies and web beacons for the above purposes, non-personal identity information collected through cookies and web beacon may be statistically processed and provided to advertisers or other partners to analyze how users use our services and use them in advertising services.

Our products and services may have cookies and web beacons placed by advertisers or other partners. These cookies and web beacons may collect non-personally identifiable information about you that can be used to analyze how users use the services, send you advertising that you may be interested in, or evaluate the effectiveness of the advertising services. The collection and use of such information by these third-party cookies and web beacons are not subject to this “Privacy Policy” but is subject to the privacy policy of the users involved. We are not responsible for third-party cookies or web beacons.

You can refuse or manage cookies or web beacons through your browser settings. However, please note that if cookies or web beacons are disabled, you may not be able to enjoy the best service experience and some services may not function properly. Additionally, you may still receive the same amount of advertisements, but they may be less relevant to you.

Messages We May Send to You

When you use our services, we may use your information to send emails to your devices. If you do not wish to receive these messages, you may choose to unsubscribe on your device following our prompts.

Scope of Privacy Policy

Except for certain services, all of our services are subject to this Privacy Policy. These specific services will be subject to specific privacy policies. The specific privacy policies for certain services will provide more specific explanation of how we use your information in those services. The privacy policies for these specific services form part of this Privacy Policy. If there are any inconsistencies between the specific privacy policy for any particular services and this Privacy Policy, the specific privacy policy for such particular service shall prevail.

Except as otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as those defined in the Nutstore Services Agreement.

We may revise this Privacy Policy from time to time and will post the most current version on our website. If a revision significantly affects your rights, we will notify you through website announcements, email, or other means of communication.

坚果云Markdown for Android 更新日志

2023年8月15日更新1.4.12

  1. 修复了若干已知问题并做了细节优化

2023年2月6日更新1.4.11

  1. 修复了若干问题并做了细节优化

2022年9月27日更新1.4.8

  1. 修复了若干问题并做了细节优化

2021年11月12日更新1.4.7

  1. 修复了若干问题并做了细节优化

2021年6月23日更新1.4.6

  1. 修复了若干问题并做了细节优化

2020年11月17日更新1.4.5

  1. 修复了若干问题并做了细节优化

2020年9月22日更新1.4.4

  1. 修复了若干问题并做了细节优化

2020年7月16日更新1.4.3

  1. 修复了若干问题并做了细节优化

2020年5月29日更新1.4.2

  1. 修复了若干问题并做了细节优化

2020年1月20日更新1.4.1

  1. 修复了若干问题并做了细节优化

2019年12月16日更新1.4.0

  1. 新增编辑锁定功能
  2. 新增插入图片功能
  3. 修复了若干问题并做了细节优化

2019年11月4日更新1.3.0

  1. 优化交互体验
  2. 增加语言切换功能
  3. 修复了若干问题并做了细节优化

2019年8月8日更新1.2.0

  1. 新增夜间模式
  2. 优化设置页面和工具栏样式
  3. 修复了若干问题并做了细节优化

2019年4月24日更新1.1.0

  1. 新增Markdown编辑快捷符号输入栏
  2. 新增通过坚果云APP创建Markdown文件编辑功能
  3. 修复若干问题并做了细节优化

2018年12月12日发布1.0.0

  1. 坚果云Markdown上线

坚果云接入合作方目录

您在使用我们的服务过程中,我们的第三方服务商可能会通过在坚果云及其相关APP中嵌入SDK或其他类似的应用程序以向您提供服务,如您在我们平台上使用这类由第三方提供的服务时,您同意将由其通过SDK直接收集和处理您的信息,目前坚果云及其相关APP中涉及的第三方SDK服务如下:

Android(应用名称:坚果云)

第三方SDK:微信SDK

使用目的:用于文件分享到微信相关功能

功能类型:分享SDK

涉及个人信息:为实现让用户使用分享/收藏到微信功能,分享图片等内容到微信朋友圈或微信收藏,微信SDK会收集并向微信APP传输用户在第三方应用中主动选择的图片或内容,但是微信SDK不会将前述信息用于关联和追踪用户。

服务商隐私政策:https://privacy.tencent.com/

第三方SDK:腾讯X5浏览器SDK

使用目的:用于本地office文件的预览功能

功能类型:文件预览SDK

涉及个人信息:设备信息

服务商隐私政策:https://x5.tencent.com/tbs/guide/develop.html#5

第三方SDK:腾讯bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性,排查崩溃问题,帮助APP提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

第三方SDK:字节跳动DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

第三方SDK:百度 oCPX 转化追踪应用 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://dev2.baidu.com/content?sceneType=0&pageId=101212&nodeId=660&subhead=

第三方SDK:腾讯广告SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://imgcache.qq.com/qzone/biz/gdt/dmp/user-action/privacy_agreement.pdf

第三方SDK:小米PUSH

使用目的:推送消息

功能类型:消息推送

涉及个人信息:设备标识符(如IMEI、Android ID、MEID、Serial、OAID、GAID)、WLAN接入点,获取应用安装列表

服务商隐私政策:https://dev.mi.com/console/doc/detail?pId=1822

第三方SDK:VIVO PUSH

使用目的:推送消息

功能类型:消息推送

涉及个人信息:设备信息

服务商隐私政策:https://dev.vivo.com.cn/documentCenter/doc/366

第三方SDK:OPPO PUSH

使用目的:推送消息

功能类型:消息推送

涉及个人信息设备标识符(如IMEI号、ICCID、IMSI、Android ID、GAID)、应用信息(如应用包名、版本号和运行状态)、网络信息(如IP或域名连接结果、当前网络类型)

服务商隐私政策:https://open.oppomobile.com/wiki/doc#id=10288

第三方SDK:华为PUSH

使用目的:推送消息

功能类型:消息推送

涉及个人信息:应用匿名标识(AAID)、应用Token、应用列表

服务商隐私政策:https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/privacy-statement-0000001050042021

Android(应用名称:坚果云扫描)

第三方SDK:微信SDK

使用目的:用于文件分享到微信相关功能

功能类型:分享SDK

涉及个人信息:为实现让用户使用分享/收藏到微信功能,分享图片等内容到微信朋友圈或微信收藏,微信SDK会收集并向微信APP传输用户在第三方应用中主动选择的图片或内容,但是微信SDK不会将前述信息用于关联和追踪用户。

第三方SDK:腾讯bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

第三方SDK:字节跳动DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息,获取应用安装列表

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

Android(应用名称:坚果云Markdown)

第三方SDK:微信SDK

使用目的:用于文件分享到微信相关功能

功能类型:分享SDK

涉及个人信息:为实现让用户使用分享/收藏到微信功能,分享图片等内容到微信朋友圈或微信收藏,微信SDK会收集并向微信APP传输用户在第三方应用中主动选择的图片或内容,但是微信SDK不会将前述信息用于关联和追踪用户。

第三方SDK:腾讯Bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

第三方SDK:字节跳动DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

Android(应用名称:坚果云CAD)

第三方SDK:腾讯Bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

第三方SDK:字节跳动DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息、获取应用安装列表

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

iOS(应用名称:坚果云)

第三方SDK:Bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://bugly.qq.com/docs/user-guide/faq-ios/?v=20200622202242#6-sdk

第三方SDK:微信SDK

使用目的:用于文件分享到微信相关功能

功能类型:分享SDK

涉及个人信息:为实现让用户使用分享/收藏到微信功能,分享图片等内容到微信朋友圈或微信收藏,微信SDK会收集并向微信APP传输用户在第三方应用中主动选择的图片或内容,但是微信SDK不会将前述信息用于关联和追踪用户。

服务商隐私政策:https://privacy.tencent.com/

第三方SDK:DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

第三方SDK:百度 oCPX 转化追踪应用 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://dev2.baidu.com/content?sceneType=0&pageId=101212&nodeId=660&subhead=

第三方SDK:腾讯广告SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://imgcache.qq.com/qzone/biz/gdt/dmp/user-action/privacy_agreement.pdf

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

iOS(应用名称:坚果云扫描)

第三方SDK:Bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://bugly.qq.com/docs/user-guide/faq-ios/?v=20200622202242#6-sdk

第三方SDK:DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

iOS(应用名称:坚果云Markdown)

第三方SDK:Bugly SDK

使用目的:用于统计应用崩溃信息,帮助App提升稳定性

功能类型:Crash日志统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://bugly.qq.com/docs/user-guide/faq-ios/?v=20200622202242#6-sdk

第三方SDK:DataFinder数据统计 SDK

使用目的:用于应用的数据统计和分析

功能类型:数据统计SDK

涉及个人信息:设备信息

服务商隐私政策:https://www.volcengine.com/docs/6256/64902

第三方SDK:腾讯验证码 SDK

使用目的:用于账号登录注册及手机验证码时的人机验证

功能类型:验证码SDK

涉及个人信息:不涉及个人信息

服务商隐私政策:https://cloud.tencent.com/document/product/301/11470

坚果云Markdown for iOS 更新日志

2023年8月14日更新1.3.11

  1. 修复了若干问题并做了细节优化

2022年12月16日更新1.3.10

  1. 修复了若干问题并做了细节优化

2020年8月9日更新1.3.5

  1. 修复了若干问题并做了细节优化

2020年5月29日更新1.3.4

  1. 修复了若干问题并做了细节优化

2020年1月14日更新1.3.3

  1. 修复了若干问题并做了细节优化

2019年12月16日更新1.3.2

  1. 新增编辑锁定功能
  2. 修复了若干问题并做了细节优化

2019年12月9日更新1.3.1

  1. 修复了若干问题并做了细节优化

2019年11月4日更新1.3.0

  1. 优化交互体验
  2. 增加语言切换功能
  3. 修复了若干问题并做了细节优化

2019年8月11日更新1.2.0

  1. 新增夜间模式
  2. 适配iPad
  3. 优化设置页面样式
  4. 修复若干已知问题并做了细节优化

2019年5月21日发布1.0

  1. 坚果云Markdown上线

坚果云团队版产品服务条款

Click here to jump to English version

1. 特别提示

坚果云团队版产品提供数据的同步、备份、分享功能并帮助协同办公的个人和企业云存储服务。“便捷安全”是坚果云团队版产品(下称“本产品”)的服务宗旨。请您仔细阅读坚果云团队版产品服务条款(下称“本条款”),如果您同意本条款,那么您可以申请试用和购买本产品(下称“用户”),使用相关服务;如果您不同意本条款,那么 请您立即停止使用本产品。本条款仅适用于本产品。

2. 与其他条款的关系

坚果云产品服务条款仍然适用于本产品。当坚果云产品服务条款规定的内容和本条款存在冲突时,以本条款为准。

3. 产品试用

坚果云用户(包括普通版和专业版用户)皆可申请试用本产品。 申请试用成功后,用户成为团队管理员。在试用期结束后,普通版用户需缴纳相应费用以继续使用本产品。 专业版用户需补齐账户内剩余金额和所需缴纳金额的差价以继续使用。

4. 产品功能

使用本产品的用户, 包括团队成员和团队管理员,可使用坚果云普通版和专业版的所有功能。 除此以外,团队管理员还可以使用管理面板,对团队成员进行管理。

使用本产品的用户,包括团队成员和管理员,所使用的空间不能超过管理员在管理面板内所指定的空间大小。 空间统计规则为用户所创建的和参与的文件夹中所有文件最新版本所使用空间的大小总和。

使用本产品的用户,包括团队成员和管理员,每个月向所有互联网匿名用户分享的文件总数量受到系统自动限制,当超过该上限后,该用户账户在当月将不能再下载文件。

使用本产品的团队管理员,可在未获得团队成员许可的情形下,将团队成员从团队中删除。必须在获得团队成员的许可后,团队管理员才能将用户加入团队。

5. 帐号和密码

如果访客注册成功,则拥有坚果云的一个用户帐号及相应密码。用户应妥善保管帐号和密码,坚果云不对用户帐号和密码的保管承担任何责任。

用户有权随时更改密码,若发现任何安全漏洞或非法使用用户帐号的情况,应当立即通知坚果云。若用户非法访问其他用户帐号,则承担一切因此产生的法律后果。

用户同意在未经授权的情况下,不得使用其他成员的帐户、用户名或密码,由此产生的一切损失由该用户自行承担。

用户不得赠与、租用、转让或售卖用户帐号或者以其他方式许可非用户本人使用服务帐号,非本人不得通过受赠、承租、受让或者其他任何方式使用服务帐号,由此产生的一切损失由该用户自行承担。

6. 使用规则

用户在使用坚果云时,应当遵守相关的法律规则,包括但不限于《中华人民共和国宪法》、《中华人民共和国刑法》、《中华人民共和国民法通则》、《中华 人民共和国合同法》、《中华人民共和国著作权法》、《中华人民共和国电信条例》、《互联网信息服务管理办法》、《互联网电子公告服务管理规定》、《中华人 民共和国保守国家秘密法》、《中华人民共和国计算机信息系统安全保护条例》、《计算机信息网络国际联网安全保护管理办法》、《全国人民代表大会常务委员会 关于维护互联网安全的决定》及其相关的司法解释。

用户在使用坚果云的过程中,必须遵循以下原则:

(1)遵守所有与本网络服务有关的网络协议、规定和程序;

(2)不得利用坚果云进行任何可能对互联网的正常运转造成不利影响的行为;

(3)不得利用坚果云进行任何不利于坚果云的行为;

(4)不得利用坚果云传输任何骚扰性的、中伤他人的、辱骂性的、恐吓性的、庸俗淫秽的或其他任何非法的信息资料;

(5)不得试图利用技术或非技术手段, 未经坚果云授权, 访问坚果云中其他用户账号中的信息资料。

坚果云仅提供与云存储相关的网络服务,除此之外与网络服务有关的设备(包括但不限于个人电脑、手机、及其他与接入互联网或移动网有关的装置)及所需要的费用(包括但不限于为接入互联网而支付的电话费及上网费、为使用移动网而支付的手机费)均应由用户自行承担。

如用户在使用过程中注册资料发生变更,则用户应当及时更新准确的、详细的注册资料。

用户应当对以其用户帐号进行的任何行为承担法律责任,包括但不限于用户上传或散播文本、音频、视频、图片、软件或其它资料,以及本人或他人利用其帐号和密码所进行的一切行为。如因用户未保管好其帐号和密码而给坚果云、第三方造成损失,用户应当赔偿坚果云和第三方因此造成的一切损失,并消除影响。

用户理解并同意在使用坚果云提供的各项服务时,接受坚果云和第三方提供的各类信息服务。用户理解在使用坚果云提供的服务时可能有来自第三方的非法内容,包括但不限于威胁、诽谤,用户同意自行承担前述风险。

为了合理地保护未成年人的身心健康、远离有害信息,如用户是未成年人,则须在监护人的指导与监督下使用坚果云及接受坚果云的服务,否则请立即停止注册或终止使用坚果云。

用户只允许在合法取得且第三方厂商正式公开发布的硬件和/或操作系统上安装使用坚果云,且该操作系统应为在坚果云官网公示支持的操作系统版本。如果用户在盗版硬件或系统,被破解的软件或系统上安装使用坚果云,或在非操作系统厂商正式公开发布的硬件或操作系统,包括操作系统厂商提供用于预览,测试和仅面向开发人员发布的硬件或操作系统,或在坚果云未明确公示支持的操作系统上安装和使用坚果云,所产生的一切后果由用户自行承担。坚果云明确公示支持的操作系统详见:https://www.jianguoyun.com/s/downloads

7. 服务变更、中断或终止

由于坚果云网络服务的特殊性,和导致服务变更、中断或终止事由的不可预见性,用户同意坚果云有权随时变更、中断或终止部分或全部的网络服务。如本产品中止服务,坚果云则须提前一个月通知用户,并协商解决任何已付未使用或未付款项的事宜。一旦服务取消或终止,用户使用本服务的权利立即终止,且在本服务中储存的任何信息可能无法恢复。

坚果云需要定期或不定期地对提供网络服务的平台或相关的设备进行检修或者维护,如因此类情况而造成网络服务中断,坚果云无需为此承担任何责任, 但应尽可能事先在官网进行通告。

坚果云对于因为自然灾害, 其他信息服务商故障,相关信息设备和软件故障, 政府政策原因,或者任何不可预见或不可阻挡因素导致服务中断或终止, 不承担任何责任, 但应尽可能减少该因素对用户的影响。

对于其他任何非上述因素导致的用户服务中断或终止, 坚果云可以在平等协商公平的原则下, 在延长的时长不超过用户已付费总时长的前提下,以延长相应服务中断时长的方式解决。如果用户采取年付费的模式,总延长时长不得超过服务中断和终止当年账户已付费时长。

8. 禁止行为

用户不得利用坚果云以任何方式传播敏感信息和违反国家法律、政策的信息,包括但不限于下列信息:

(1)反对宪法确定的基本原则的;

(2)危害国家统一、主权和领土完整的;

(3)泄露国家秘密、危害国家安全或者损害国家荣誉和利益的;

(4)煽动民族仇恨、民族歧视,破坏民族团结,或者侵害民族风俗、习惯的;

(5)宣扬邪教、迷信的;

(6)散布谣言,扰乱社会秩序,破坏社会稳定的;

(7)宣扬淫秽、赌博、暴力或者教唆犯罪的;

(8)侮辱或者诽谤他人,侵害他人合法权益的;

(9)危害社会公德或者民族优秀文化传统的;

(10)有法律、行政法规和国家规定禁止的其他内容的。

9. 费用

用户理解并同意坚果云有权根据实际的需要对某些目前免费的服务项目收取合理的服务费,如用户不同意坚果云收取此项目费用,则用户有权退出使用该项服务或终止使用坚果云。

用户理解并同意坚果云对新增服务项目有权决定是否收费,用户有权选择接受或拒绝该项目服务。

如用户接受坚果云的收费项目,则用户应当按坚果云的收费规定支付费用;如用户未支付费用或欠费,则坚果云有权不向用户提供此项服务或停止向用户提供此项服务。坚果云有权根据实际需要调整收费项目的资费,用户有权选择接受或拒绝使用。

如用户超过三个月未即时完成费用支付,坚果云有权终止该用户使用权并删除其所有数据,但应尽可能事先进行通告。

10. 隐私保护

保护用户隐私是坚果云的一项基本政策,坚果云保证不会公开或向第三方提供单个用户的注册资料以及用户在使用网络服务时存储在坚果云 中的非公开内容,除非有下列情况出现:

(1)有关法律规定或坚果云合法服务程序规定;

(2)在紧急情况下,为维护用户及公众的权益;

(3)为维护坚果云的商标权、专利权及其他任何合法权益;

(4)其他依法需要公开、编辑或透露个人信息的情况。

11. 知识产权

用户和坚果云双方理解并同意坚果云为向用户提供服务而开发或从第三方合法获得的技术成果或方案的全部知识产权,包括但不限于,商标、商号、以及坚果 云的平台、版面设计均归坚果云或该第三方所有。未经坚果云许可,用户不得以任何形式对前述知识产权或其任何部分进行使用、修改等。

除上述规定外,用户在坚果云中储存的任何作品,包括但不限于,图片、音乐、视频的知识产权归用户所有(“用户作品”)或第三方所有(“第三方作 品”)。用户保证对前述用户作品享有完全知识产权;如系第三方作品,用户应当获得第三方的许可或未获得第三方许可但有权合法使用第三方作品。

除法律法规另有规定外,未获得第三方作品所有人的事先许可,用户不得以任何方式使用第三方作品。如果坚果云收到任何第三方作品所有人或其合法代表发给坚果云的合理通知后,坚果云有权移除相应侵权作品;用户也有权对前述侵权指控提出反通知。

12. 知识产权侵权

用户保证,在坚果云中储存的用户作品或第三方作品不侵犯任何第三方知识产权,包括但不限于商标权、版权和商业秘密。

若用户在坚果云中储存的用户作品或第三方作品导致第三方主张前述作品侵犯其知识产权,用户应当负责处理前述第三方的权利主张,承担由此招致的全部费 用,包括但不限于律师费和侵权赔偿,并保证坚果云不会因此而遭受任何损失。用户同意,若发生上述侵权行为,坚果云有权移除上述侵权作品。

13. 免责和不保证

在适用法律允许的最大范围内,因产品及服务的特殊性,坚果云不对用户因使用或不能使用坚果云提供的服务所发生的特殊的、意外的、间接的、派生的、或惩罚性的损害和损失(如业务损失、收益损失、利润损失、机会损失、向第三方支付的费用、声誉/商誉损失或损害等)承担责任,无论基于合同、保证、侵权或其他责任理论,不论坚果云是否知道或应当知道上述损失或损害的可能性。另外即使本协议规定的排他性救济没有达到其基本目的,也应排除坚果云对上述损失的责任。

用户理解并同意,坚果云基于本协议及相关订单和坚果云服务向用户所承担的赔偿责任(无论基于合同、侵权或任何其他责任理论)的总额,不超过用户就造成损失的坚果云服务已经向坚果云支付的费用总额;如果造成用户损失的相应坚果云服务的服务期限超过12个月的,则坚果云的最大赔偿责任不超过损害发生前12个月,用户就造成损失的坚果云服务已经向坚果云支付的费用总额(为免歧义,本处费用指用户就实际使用该服务的时长/数量等而实际已支付的现金)。若本条款与双方其他约定或坚果云服务规则冲突或不一致的,以本条约定为准。

因产品及服务的特殊性,坚果云不对提供的服务作任何明示或暗示的保证,包括但不限于不保证坚果云提供的服务一定能满足用户的要求,也不保证服务的及时性、安全性、是否会中断。

14. 违约责任

用户因违反国家法律法规或本条款的约定而给坚果云造成损失的,用户应赔偿坚果云因此而造成的一切损失,并消除影响。

15. 不可抗力

由于不可抗力事件,致使用户不能使用坚果云提供的服务时,坚果云不对用户的任何损失承担责任。不可抗力事件包括但不限于(1)自然灾害、如台风、洪 水、冰雹;(2)政府行为,如征收、征用;(3)社会异常事件,如罢工、骚乱;(4) 计算机病毒或黑客攻击、互联网络、通信线路等原因造成服务中断。

16. 生效和期限

本条款自用户点击注册程序中的“我接受”时开始生效。用户注销其用户名或坚果云终止您的用户资格时,用户使用权利终止。此后,第9、10、11、12、15和16条继续有效。

17. 法律适用和争议解决

本条款应受中华人民共和国法律解释和管辖,并不考虑法律冲突。

有关本条款的任何争议应由双方秉承善意友好协商解决。若三十日内协商不成,双方同意将争议提交上海仲裁委员会依据其当时有效的仲裁规则仲裁解决。仲裁裁决是终局的,对双方均有法律约束力。除非仲裁裁决另有规定,仲裁费用应由仲裁败诉方承担。

18. 一般条款

用户和坚果云在履行本条款的过程中,应遵从所有适用的法律。

坚果云有权通过在坚果云上发布通知或发送电子邮件等方式向用户发送通知、广告等。

本条款所载任何内容不应被解释为在用户和坚果云之间创设合资、合伙、代理或任何其它本条款目的以外的关系。

用户理解并同意坚果云有权根据实际需要修改本条款并及时公布于官网。如果您不同意变更,则用户有权退出坚果云,终止服务关系;如用户继续使用坚果云提供的服务,则表示用户同意本条款的修改。

若本条款中部分条款因任何原因而被认定无效,此种无效条款并不影响其他条款的有效性,且此种无效条款应自始视为不存在。

坚果云有权转让其在本条款下的任何权利或义务。

本条款中所有标题仅为方便阅读所设置,并不影响本条款任何部分的含义或解释。

Nutstore Business Product Service Terms

1. Special Note

Nutstore team products provide individual and enterprise cloud storage services with functions to synchronize, backup and share data and help with collaborative office work. “Convenience and Safety” is the service purpose of Nutstore Business product (the “Product”). Please read Nutstore Business Product Service Terms carefully (the “Terms”). If you agree to the Terms, you may apply for the trial use and purchase the Product (the “User”) and use relevant services; if you do not agree to the Terms, you shall immediately stop using the Product. The Terms only apply to the Product.

2. Relationship to other Terms

Nutstore Service Terms shall remain applicable to this Product. To the extent that there is a conflict between Nutstore Service Terms and the Terms, the Terms shall prevail.

3. Product Trials

Nutstore users (including users of both ordinary version and professional version) may apply for the trial use of this product. After the application is successful, the user becomes the team administrator. At the end of the trial period, users of ordinary version shall pay corresponding fees to continue using the Product. Subscribers of the professional version shall make up the difference between the amount remaining in the account and the amount required to be paid to continue to use the account.

4. Product Features

Users of this product, including team members and team administrators, can use all the features of Nutstore ordinary version and professional version. In addition, team administrators can use the admin panel to manage team members.

Users of this product, including team members and administrators, may not use more than the space specified by the administrator. Space statistics rules are the sum of the sizes used by all the latest versions of the files in the folder created and participated by the User.

Users using this product, including team members and administrators, are automatically limited for the total number of files that they share with all anonymous Internet users each month. When this limit is exceeded, the user account will no longer be able to download files for that month.

Team administrators who use this product can remove team members from the team without permission from the team members. A team administrator cannot add a user to the team until the team member’s permission is obtained.

5. Account and Password

If the visitor registers successfully, he/she will have a user account and password for Nutstore. The user name and password shall be properly kept, and Nutstore will have no responsibility for the custody of user name and password.

The user shall have the right to change the password at any time and shall immediately notify Nutstore of any security breach or unauthorized use of user account. If the use illegally accesses to other user accounts, the user shall bear all the legal consequences arising therefrom.

User agrees not to use the accounts, username or password of any other members without authorization and all losses arising therefrom shall be borne by the User.

The User shall not give away, rent, transfer, or sell user account, or otherwise authorize persons other than such User to use the service account. Persons other than such User themselves shall not use the service account by donating, renting, accepting transfer or in any other means. Any losses caused thereby shall be solely borne by the User.

6. Rules for Use

Users shall comply with the relevant Chinese laws and regulations when using Nutstore.

When using Nutstore, users must abide by the following principles:

(1) User shall comply with all online agreements, regulations and procedures in relation to the provision of online services;

(2) Nutstore shall not be used for any activity that may adversely affect the normal operation of the Internet;

(3) Nutstore must not be used for any purpose detrimental to Nutstore.

(4) Nutstore shall not be used to transmit any disturbing, libelous, abusive, threatening, vulgar, obscene or any other illegal data or materials.

(5) User must not attempt to access information contained in other Nutstore user accounts by using technical or non-technical means, without the prior authorization of Nutstore.

Nutstore only provides network services which are related to cloud storage, except for that, the devices relating to network services (including but not limited to personal computers, mobile phones, and other devices relating to connection to the Internet or mobile networks) and related fees required (including but not limited to telephone and Internet access fees paid for Internet access, mobile phone fees paid for mobile network access) shall be borne by the user.

Where there is any change in the user’s registration materials in the use of Nutstore, the user shall promptly update accurate and detailed registration materials.

The User shall be legally responsible for any act performed by his or her Account, including but not limited to uploading or distributing texts, audio, videos, pictures, software or other materials by the User and all acts performed by the User or others using his or her Account and Password. If Nutstore or a third party suffers any loss due to the failure of the user to properly keep his or her account and password, the user shall indemnify Nutstore or the third party for any loss caused thereby and eliminate the impact.

Users understand and agree to receive various information services from Nutstore and third parties when using the services provided by Nutstore. Users understand that it may display illegal content from third parties, including, without limitation, threats and defamation, in using the Services in Nutstore and agrees to assume such risk.

In order to reasonably protect the physical and mental health of minors, keep them away from harmful information, if the user is a minor, he/she must use Nutstore and accept the service under the guidance and supervision of his/her guardian. Otherwise he/she must immediately stop registration or discontinue to use Nutstore.

The user is only allowed to install and use Nutstore on hardware and/or operating systems that have been legally acquired by the user and officially released by third-party manufacturers. Additionally, the operating system should be a version that Nutstore officially supports, as indicated on its official website. The installation or use of Nutstore on any hardware or operating systems that have not been lawfully acquired, or that are unauthorized by third-party manufacturers, including but not limited to pirated software, cracked systems, pre-release, beta, or developer-specific versions, or on any operating systems that are not publicly supported by Nutstore as indicated on its official website, is explicitly forbidden. Any user who installs or uses Nutstore in violation of these terms shall be solely responsible for any and all consequences, losses, damages, and legal obligations that may arise therefrom. The list of operating systems supported by Nutstore can be found here:https://www.jianguoyun.com/s/downloads

7. Modification, Interruption or Termination of Services

Due to the particularity of Nutstore network services, and unforeseeability of events for alteration, interruption or termination of Services users agree that Nutstore shall have the right to change, interrupt or terminate part or all of the network services at any time. For this product, Nutstore must notify the user three months in advance and negotiate settlement of any unused or unpaid amounts. Once the service is cancelled or terminated, the user’s right to use the Service immediately terminates, and any information stored in the service may not be recoverable.

Nutstore shall repair or maintain the platform or related equipment that provides network services on a regular or irregular basis. If such conditions interrupt the network services, Nutstore will not be responsible, but will make as many notifications as possible in advance.timely on the official website.

Nutstore will not be responsible for suspension or termination of the Services due to Unforeseeable events or force majeure, or failure of other information services providers, related information equipment and software, or any unpreventable factors, provided that the impact of such factors on users shall be as minimal as possible.

If any other factors (other than the above) lead to the suspension or termination of the user services, Nutstore may compensate for such suspension or termination based on the principles of equal and fair consultation and under the premise that the compensation shall not exceed the total payment amount made by the user. In the case of monthly payment, the total amount of compensation shall not exceed the remaining payment amount in the account of the month when service is interrupted and terminated. In the case of annual payment, the aggregate amount of compensation shall not exceed the remaining payment amount in the account of the year in which service is interrupted and terminated.

8. Prohibited Acts

Users shall not use Nutstore to communicate sensitive information or information that violates national laws or policies in any manner, including but not limited to the following information:

(1) Those which oppose the basic principles determined by the Constitution;

(2) Endangering the unity, sovereignty and territorial integrity of the state;

(3) Divulging state secrets, endangering state security or damaging the honor and interests of the state;

(4) Inciting hatred or discrimination among ethnic groups, undermining the solidarity among ethnic groups, or infringing upon ethnic customs or habits;

(5) Those which advocate evil cults and superstition;

(6) Disseminating rumors, disturbing public order or disrupting social stability;

(7) Advocating obscenity, gambling or violence, or instigating crimes;

(8) Insulting or defaming others, or infringing upon others’ legitimate rights and interests;

(9) Harming the social morality or the national culture and tradition;

(10) Other contents prohibited by laws, administrative regulations or provisions of the State.

9. Price

The User understands and agrees that Nutstore will have the right to charge a reasonable fee for certain current free services as needed based on the actual needs. If the User does not agree to the charge for such services, the User will have the right to opt out of using such Services or stop using Nutstore.

The User understands and agrees that Nutstore will have the right to decide whether to charge for the additional services, and that the User will have the option to accept or reject the Services.

If the user accepts the items charged by Nutstore, then the user shall pay related fees Nutstore charges; if the user fails to pay or owes fees, then Nutstore has the right not to provide the user with this Service or stop providing the Service to the user. Nutstore shall have the right to adjust the charges for items based on the actual need, and the user shall have the option to accept or refuse to use such items.

If the user fails to pay the fee in time within three months, Nutstore shall have the right to terminate the user’s right and delete all data associated therewith, provided that it shall give as much prior notice as possible.

10. Privacy Policy

Protecting users’ privacy is a basic policy of Nutstore. Nutstore guarantees that the registration information of a single user and the non-public contents stored in Nutstore by a user when using network services will not be publicized or provided to any third party, unless any of the following circumstances occurs:

(1) Provisions of relevant laws or procedures of legal service of Nutstore;

(2) in the case of emergency, to safeguard the rights and interests of the user and the public;

(3) trademark rights, patent rights and any other lawful rights and interests in or to Nutstore;

(4) other circumstances in which personal information needs to be made public, edited or disclosed as required by laws.

11. Intellectual Property Right

Both the user and Nutstore understand and agree that all intellectual property rights of the technical achievements or solutions that Nutstore develops or legally obtains from a third party for providing services to users, including but not limited to, trademarks, trade names, as well as the platform and design of Nutstore shall be owned by Nutstore or such third party. Users shall not use or modify the aforementioned intellectual property rights or any part thereof in any form without the permission of the Nutstore.

Except as set forth above, all intellectual property rights of the works stored by user in Nutstore, including but not limited to pictures, music and video are owned by user (” User’s works “) or third parties (” Third Party Works “). The user warrants that he/she has full intellectual property rights in the aforementioned User’s Works; in the event it is a work of a third party, the user should obtain the third party license or if not obtain the third party license but has the right to legally use the third party work.

Unless otherwise provided by laws and regulations, the User cannot use the third party works in any manner without the prior permission of the owner of the third party works. If Nutstore receives reasonable notice from any third party owner or his legitimate representative of any work, Nutstore has the right to remove the infringing work accordingly; the User also has the right to give counter-notice with respect to the foregoing infringement claims.

12. Infringement of Intellectual Property Rights

The User warrants that no User’s Works or Third Party Works stored in the Nutstore will infringe upon any third party Intellectual Property Rights, including but not limited to trademark right, copyright and business secrets.

If the User’s Work or any Third Party Work stored in Nutstore causes the third party to claim that such work infringes its intellectual property rights, the user shall be responsible for handling such third party claims and bear all costs incurred including, without limitation, attorneys’ fee and infringement damages and ensure that Nutstore will not suffer any losses due to such infringement. Customer agrees that Nutstore shall have the right to remove the infringing works if any of the foregoing infringements occurs.

13. Disclaimers

To the maximum extent permitted by applicable law, due to the particularity of Nutstore network services, Nutstore will not be liable to users for any special, accidental, direct or consequential damages arising from the use or inability to use the services provided by Nutstore.

Due to the particularity of Nutstore network services, Nutstore makes no warranty of any kind, express or implied, for the Services provided, including but not limited to, no warranty that the Services provided by Nutstore will meet the users’ requirements, no warranty that the Services will be interrupted or not, and no warranty the that Services will be provided timely and safely.

14. Liability for Breach of Contract

If the user violates national laws and regulations or the provisions of the terms and causes losses to Nutstore, the user shall compensate Nutstore for all losses incurred and eliminate the impact.

15. Force Majeure

If the users cannot use the service provided by Nutstore due to force majeure events, Nutstore will not be responsible for any loss of users. Force majeure events shall include but not be limited to (1) natural disasters, such as typhoons, floods and hail; (2) government actions, such as expropriation and requisition; (3) abnormal social events, such as strike and riot; (4) suspension of services due to computer virus, hacker attack, or Internet, communication line problem, etc.

16. Effective Date and Valid Period

The Terms shall come into effect when the User clicks “Accept” in the registration application. User rights terminate when the User unregisters his username or when Nutstore terminates the user account. Thereafter, terms 9, 10, 11, 12, 15 and 16 shall continue in force. g

17. Governing Law and Dispute Resolution

The Terms shall be construed and governed by the laws of the People’s Republic of China, without regard to any conflict of laws.

Any dispute between the parties with respect to this Terms shall be resolved by friendly consultation in good faith between the Parties. If no settlement can be reached within 30 days, both parties agree to submit such dispute to Shanghai Arbitration Commission for arbitration in accordance with its then-effective arbitration rules.  The arbitral award is final and binding upon both parties. Unless otherwise provided in the arbitration award, the arbitration costs shall be borne by the losing Party.

18. General Provisions

In performing under these Terms, the User and Nutstore shall comply with all applicable laws.

Nutstore has the right to send notices, advertisements, etc. to users by posting notices or sending emails on Nutstore and so on.

Nothing contained in these Terms shall be construed to create a joint venture, partnership, agency, or any other relationship other than for the purposes of these Terms between the User and Nutstore.

User understands and agrees that Nutstore reserves the right to modify the terms as necessary and publish it on the official website in a timely manner . If the user does not agree to the change, he/she shall have the right to exit Nutstore and terminate the service relationship. If the user continues to use the services provided by Nutstore, it means that the user agrees to the modification of the terms.

If any provision of the terms is held to be invalid for any reason, such invalid provision shall not affect the validity of any other provision, and such invalid provision shall be deemed non-existent from the moment.

Nutstore has the right to assign any of its rights or obligations under the Terms.

All headings are inserted for convenience only and shall not affect the meaning or interpretation of any part of these Terms.