作者归档:admin

如何邀请伙伴共享坚果云文件夹?

一、电脑本地非同步文件夹设置共享

如下操作需要先安装客户端

  • 在文件夹上点击右键,选择“邀请他人同步”按钮,在弹出窗口上点击“下一步”按钮,然后,  输入可以访问这个文件的用户账号, 点击“添加”按钮,即可添加伙伴邮箱,添加完成后,可以将邀请链接通过邮件、微信等方式发送给伙伴接受邀请。

  • 伙伴在浏览器中打开所获得的邀请链接, 点击绿色的“接受邀请”按钮,伙伴的客户端会自动弹出对话框询问是否需要接受邀请, 点击“接受同步邀请”即可. 从此, 你修改的文件伙伴可以立即看到, 反之亦然.

二、已经同步在坚果云里文件夹设置共享

  • 在电脑本地已有的同步文件夹上右击-坚果云-设置共享权限,然后添加对方账号进行邀请即可。


  • 在网页端找到文件夹点击下拉菜单,设置共享权限


设置共享文件夹邀请后,对方收不到坚果云的系统邮件怎么办?

如何开启和关闭坚果云手机身份验证?

1、什么是手机身份验证

手机身份验证指:将您的手机与坚果云账号绑定。每次登陆坚果云,不仅需要输入登录密码,还需输入为您生成的一次性动态验证码。这样,即使登陆密码泄露,攻击者由于没有您的手机,仍然无法登陆坚果云,以此保证您的数据安全。

2、工作原理

  • 第三方身份验证器软件(Google身份验证器)

坚果云借助Google身份验证器,在您的移动设备生成动态验证码。Google身份验证器是一个开源的移动设备应用程序,安装(如何安装?)并与您的坚果云账号绑定后,它便可根据时间(无需手机流量、完全免费)为您的坚果云账号生成一次性动态验证码。

  • 微信验证码验证

开启后,使用微信接收动态验证码,更符合中国用户手机使用习惯,方便便捷。

  • 手机短信验证(仅限高级团队版)

针对企业用户,坚果云还可以支持基于短信的动态验证码。坚果云会通过运营商,将一次性动态验证码发送到用户手机上,以验证用户身份。如果需要开通这个功能,请联系我们

验证身份后方可登入网页端和电脑客户端,避免用户的账户名和密码泄露时文件泄露。坚果云团队版的管理员可以设置团队所有人必须启用该功能,保证团队文件安全。

收不到手机短信怎么办?

3、为什么要使用该功能?

这里所讲,大多数互联网用户为了方便记忆,喜欢在不同网站使用相同的账号密码。这就给不法分子可趁之机,一旦他们通过某个渠道(如前段时间发生的CSDN密码大面积泄露)获取了您的账号密码,就可以窃取您所有网站的个人信息。坚果云存储了用户最为隐私的数据,一旦泄露后果不堪设想。使用动态身份验证可以有效防止此类事故的发生,让坚果云变得更加安全可靠。

4、如何启动该功能?

个人版微信二次验证:

  • 登录坚果云网页版,点击右上角的昵称/账号,打开账户信息-安全选项,开启该功能。

  • 打开微信扫描二维码,关注坚果云公众号后,将收到的验证码输入,即可绑定微信


  • 登录的时候,通过安装在智能手机上的身份验证器、微信验证码或手机短信进行验证。

团队如何强制所有人启用动态验证?

点击首页右上角“管理团队”,进入团队管理页面后,选择“团队信息”,在“手机身份验证”选项下“强制启动”项勾选“强制所有成员开启,保护账号安全”。设置完成后点击保存。

5、如何关闭该功能?

若您已通过微信或谷歌二次验证码开启手机身份验证,希望关闭此功能,可按照如下步骤进行设置:

  • 打开网页浏览器,登录坚果云账户
  • 点击右上角的昵称/账号
  • 选择账户设置→安全选项→关闭认证

  • 点击关闭后会发送二维码到微信公众号,需要再次验证后才能关闭


  • 如果您是团队成员,且管理员开启了强制身份验证选项,则不可关闭此功能。


6.重置账号密码时,会对手机验证造成哪些影响?

1) 如果开启了短信认证,并且绑定了手机号码, 重置密码后不会关闭二次认证, 这是为了防止邮箱被盗,导致坚果云账号被盗;
2) 如果开启了微信认证, 重置密码不会关闭二次认证, 这是为了防止邮箱被盗, 导致坚果云账号被盗;
3) 如果没开启短信认证,没开启微信认证, 重置密码会关闭Google身份验证器二次认证。

所以,如果您:

1)取消关注了坚果云微信服务号,收不到微信验证码

扫描下方二维码,重新关注后接收验证码即可;

2)误删除Google身份验证器,收不到谷歌验证码

选择重置密码后,谷歌二次验证会被自动关闭,成功登陆账户后再开启即可;

3)手机丢失,收不到手机验证码

请您发送邮件给support@cn.nutstore.net,邮件中写明坚果云账户邮箱,用户昵称、 手机号码, 平时经常用来访问坚果云的客户端有哪些。 这些信息和后台查询匹配后, 我们会帮您从后台禁用手机认证。

坚果云团队版产品服务条款

Click here to jump to English version

1. 特别提示

坚果云团队版产品提供数据的同步、备份、分享功能并帮助协同办公的个人和企业云存储服务。“便捷安全”是坚果云团队版产品(下称“本产品”)的服务宗旨。请您仔细阅读坚果云团队版产品服务条款(下称“本条款”),如果您同意本条款,那么您可以申请试用和购买本产品(下称“用户”),使用相关服务;如果您不同意本条款,那么 请您立即停止使用本产品。本条款仅适用于本产品。

2. 与其他条款的关系

坚果云产品服务条款仍然适用于本产品。当坚果云产品服务条款规定的内容和本条款存在冲突时,以本条款为准。

3. 产品试用

坚果云用户(包括普通版和专业版用户)皆可申请试用本产品。 申请试用成功后,用户成为团队管理员。在试用期结束后,普通版用户需缴纳相应费用以继续使用本产品。 专业版用户需补齐账户内剩余金额和所需缴纳金额的差价以继续使用。

4. 产品功能

使用本产品的用户, 包括团队成员和团队管理员,可使用坚果云普通版和专业版的所有功能。 除此以外,团队管理员还可以使用管理面板,对团队成员进行管理。

使用本产品的用户,包括团队成员和管理员,所使用的空间不能超过管理员在管理面板内所指定的空间大小。 空间统计规则为用户所创建的和参与的文件夹中所有文件最新版本所使用空间的大小总和。

使用本产品的用户,包括团队成员和管理员,每个月向所有互联网匿名用户分享的文件总数量受到系统自动限制,当超过该上限后,该用户账户在当月将不能再下载文件。

使用本产品的团队管理员,可在未获得团队成员许可的情形下,将团队成员从团队中删除。必须在获得团队成员的许可后,团队管理员才能将用户加入团队。

5. 帐号和密码

如果访客注册成功,则拥有坚果云的一个用户帐号及相应密码。用户应妥善保管帐号和密码,坚果云不对用户帐号和密码的保管承担任何责任。

用户有权随时更改密码,若发现任何安全漏洞或非法使用用户帐号的情况,应当立即通知坚果云。若用户非法访问其他用户帐号,则承担一切因此产生的法律后果。

用户同意在未经授权的情况下,不得使用其他成员的帐户、用户名或密码,由此产生的一切损失由该用户自行承担。

用户不得赠与、租用、转让或售卖用户帐号或者以其他方式许可非用户本人使用服务帐号,非本人不得通过受赠、承租、受让或者其他任何方式使用服务帐号,由此产生的一切损失由该用户自行承担。

6. 使用规则

用户在使用坚果云时,应当遵守相关的法律规则,包括但不限于《中华人民共和国宪法》、《中华人民共和国刑法》、《中华人民共和国民法通则》、《中华 人民共和国合同法》、《中华人民共和国著作权法》、《中华人民共和国电信条例》、《互联网信息服务管理办法》、《互联网电子公告服务管理规定》、《中华人 民共和国保守国家秘密法》、《中华人民共和国计算机信息系统安全保护条例》、《计算机信息网络国际联网安全保护管理办法》、《全国人民代表大会常务委员会 关于维护互联网安全的决定》及其相关的司法解释。

用户在使用坚果云的过程中,必须遵循以下原则:

(1)遵守所有与本网络服务有关的网络协议、规定和程序;

(2)不得利用坚果云进行任何可能对互联网的正常运转造成不利影响的行为;

(3)不得利用坚果云进行任何不利于坚果云的行为;

(4)不得利用坚果云传输任何骚扰性的、中伤他人的、辱骂性的、恐吓性的、庸俗淫秽的或其他任何非法的信息资料;

(5)不得试图利用技术或非技术手段, 未经坚果云授权, 访问坚果云中其他用户账号中的信息资料。

坚果云仅提供与云存储相关的网络服务,除此之外与网络服务有关的设备(包括但不限于个人电脑、手机、及其他与接入互联网或移动网有关的装置)及所需要的费用(包括但不限于为接入互联网而支付的电话费及上网费、为使用移动网而支付的手机费)均应由用户自行承担。

如用户在使用过程中注册资料发生变更,则用户应当及时更新准确的、详细的注册资料。

用户应当对以其用户帐号进行的任何行为承担法律责任,包括但不限于用户上传或散播文本、音频、视频、图片、软件或其它资料,以及本人或他人利用其帐号和密码所进行的一切行为。如因用户未保管好其帐号和密码而给坚果云、第三方造成损失,用户应当赔偿坚果云和第三方因此造成的一切损失,并消除影响。

用户理解并同意在使用坚果云提供的各项服务时,接受坚果云和第三方提供的各类信息服务。用户理解在使用坚果云提供的服务时可能有来自第三方的非法内容,包括但不限于威胁、诽谤,用户同意自行承担前述风险。

为了合理地保护未成年人的身心健康、远离有害信息,如用户是未成年人,则须在监护人的指导与监督下使用坚果云及接受坚果云的服务,否则请立即停止注册或终止使用坚果云。

用户只允许在合法取得且第三方厂商正式公开发布的硬件和/或操作系统上安装使用坚果云,且该操作系统应为在坚果云官网公示支持的操作系统版本。如果用户在盗版硬件或系统,被破解的软件或系统上安装使用坚果云,或在非操作系统厂商正式公开发布的硬件或操作系统,包括操作系统厂商提供用于预览,测试和仅面向开发人员发布的硬件或操作系统,或在坚果云未明确公示支持的操作系统上安装和使用坚果云,所产生的一切后果由用户自行承担。坚果云明确公示支持的操作系统详见:https://www.jianguoyun.com/s/downloads

7. 服务变更、中断或终止

由于坚果云网络服务的特殊性,和导致服务变更、中断或终止事由的不可预见性,用户同意坚果云有权随时变更、中断或终止部分或全部的网络服务。如本产品中止服务,坚果云则须提前一个月通知用户,并协商解决任何已付未使用或未付款项的事宜。一旦服务取消或终止,用户使用本服务的权利立即终止,且在本服务中储存的任何信息可能无法恢复。

坚果云需要定期或不定期地对提供网络服务的平台或相关的设备进行检修或者维护,如因此类情况而造成网络服务中断,坚果云无需为此承担任何责任, 但应尽可能事先在官网进行通告。

坚果云对于因为自然灾害, 其他信息服务商故障,相关信息设备和软件故障, 政府政策原因,或者任何不可预见或不可阻挡因素导致服务中断或终止, 不承担任何责任, 但应尽可能减少该因素对用户的影响。

对于其他任何非上述因素导致的用户服务中断或终止, 坚果云可以在平等协商公平的原则下, 在延长的时长不超过用户已付费总时长的前提下,以延长相应服务中断时长的方式解决。如果用户采取年付费的模式,总延长时长不得超过服务中断和终止当年账户已付费时长。

8. 禁止行为

用户不得利用坚果云以任何方式传播敏感信息和违反国家法律、政策的信息,包括但不限于下列信息:

(1)反对宪法确定的基本原则的;

(2)危害国家统一、主权和领土完整的;

(3)泄露国家秘密、危害国家安全或者损害国家荣誉和利益的;

(4)煽动民族仇恨、民族歧视,破坏民族团结,或者侵害民族风俗、习惯的;

(5)宣扬邪教、迷信的;

(6)散布谣言,扰乱社会秩序,破坏社会稳定的;

(7)宣扬淫秽、赌博、暴力或者教唆犯罪的;

(8)侮辱或者诽谤他人,侵害他人合法权益的;

(9)危害社会公德或者民族优秀文化传统的;

(10)有法律、行政法规和国家规定禁止的其他内容的。

9. 费用

用户理解并同意坚果云有权根据实际的需要对某些目前免费的服务项目收取合理的服务费,如用户不同意坚果云收取此项目费用,则用户有权退出使用该项服务或终止使用坚果云。

用户理解并同意坚果云对新增服务项目有权决定是否收费,用户有权选择接受或拒绝该项目服务。

如用户接受坚果云的收费项目,则用户应当按坚果云的收费规定支付费用;如用户未支付费用或欠费,则坚果云有权不向用户提供此项服务或停止向用户提供此项服务。坚果云有权根据实际需要调整收费项目的资费,用户有权选择接受或拒绝使用。

如用户超过三个月未即时完成费用支付,坚果云有权终止该用户使用权并删除其所有数据,但应尽可能事先进行通告。

10. 隐私保护

保护用户隐私是坚果云的一项基本政策,坚果云保证不会公开或向第三方提供单个用户的注册资料以及用户在使用网络服务时存储在坚果云 中的非公开内容,除非有下列情况出现:

(1)有关法律规定或坚果云合法服务程序规定;

(2)在紧急情况下,为维护用户及公众的权益;

(3)为维护坚果云的商标权、专利权及其他任何合法权益;

(4)其他依法需要公开、编辑或透露个人信息的情况。

11. 知识产权

用户和坚果云双方理解并同意坚果云为向用户提供服务而开发或从第三方合法获得的技术成果或方案的全部知识产权,包括但不限于,商标、商号、以及坚果 云的平台、版面设计均归坚果云或该第三方所有。未经坚果云许可,用户不得以任何形式对前述知识产权或其任何部分进行使用、修改等。

除上述规定外,用户在坚果云中储存的任何作品,包括但不限于,图片、音乐、视频的知识产权归用户所有(“用户作品”)或第三方所有(“第三方作 品”)。用户保证对前述用户作品享有完全知识产权;如系第三方作品,用户应当获得第三方的许可或未获得第三方许可但有权合法使用第三方作品。

除法律法规另有规定外,未获得第三方作品所有人的事先许可,用户不得以任何方式使用第三方作品。如果坚果云收到任何第三方作品所有人或其合法代表发给坚果云的合理通知后,坚果云有权移除相应侵权作品;用户也有权对前述侵权指控提出反通知。

12. 知识产权侵权

用户保证,在坚果云中储存的用户作品或第三方作品不侵犯任何第三方知识产权,包括但不限于商标权、版权和商业秘密。

若用户在坚果云中储存的用户作品或第三方作品导致第三方主张前述作品侵犯其知识产权,用户应当负责处理前述第三方的权利主张,承担由此招致的全部费 用,包括但不限于律师费和侵权赔偿,并保证坚果云不会因此而遭受任何损失。用户同意,若发生上述侵权行为,坚果云有权移除上述侵权作品。

13. 免责和不保证

在适用法律允许的最大范围内,因产品及服务的特殊性,坚果云不对用户因使用或不能使用坚果云提供的服务所发生的特殊的、意外的、间接的、派生的、或惩罚性的损害和损失(如业务损失、收益损失、利润损失、机会损失、向第三方支付的费用、声誉/商誉损失或损害等)承担责任,无论基于合同、保证、侵权或其他责任理论,不论坚果云是否知道或应当知道上述损失或损害的可能性。另外即使本协议规定的排他性救济没有达到其基本目的,也应排除坚果云对上述损失的责任。

用户理解并同意,坚果云基于本协议及相关订单和坚果云服务向用户所承担的赔偿责任(无论基于合同、侵权或任何其他责任理论)的总额,不超过用户就造成损失的坚果云服务已经向坚果云支付的费用总额;如果造成用户损失的相应坚果云服务的服务期限超过12个月的,则坚果云的最大赔偿责任不超过损害发生前12个月,用户就造成损失的坚果云服务已经向坚果云支付的费用总额(为免歧义,本处费用指用户就实际使用该服务的时长/数量等而实际已支付的现金)。若本条款与双方其他约定或坚果云服务规则冲突或不一致的,以本条约定为准。

因产品及服务的特殊性,坚果云不对提供的服务作任何明示或暗示的保证,包括但不限于不保证坚果云提供的服务一定能满足用户的要求,也不保证服务的及时性、安全性、是否会中断。

14. 违约责任

用户因违反国家法律法规或本条款的约定而给坚果云造成损失的,用户应赔偿坚果云因此而造成的一切损失,并消除影响。

15. 不可抗力

由于不可抗力事件,致使用户不能使用坚果云提供的服务时,坚果云不对用户的任何损失承担责任。不可抗力事件包括但不限于(1)自然灾害、如台风、洪 水、冰雹;(2)政府行为,如征收、征用;(3)社会异常事件,如罢工、骚乱;(4) 计算机病毒或黑客攻击、互联网络、通信线路等原因造成服务中断。

16. 生效和期限

本条款自用户点击注册程序中的“我接受”时开始生效。用户注销其用户名或坚果云终止您的用户资格时,用户使用权利终止。此后,第9、10、11、12、15和16条继续有效。

17. 法律适用和争议解决

本条款应受中华人民共和国法律解释和管辖,并不考虑法律冲突。

有关本条款的任何争议应由双方秉承善意友好协商解决。若三十日内协商不成,双方同意将争议提交上海仲裁委员会依据其当时有效的仲裁规则仲裁解决。仲裁裁决是终局的,对双方均有法律约束力。除非仲裁裁决另有规定,仲裁费用应由仲裁败诉方承担。

18. 一般条款

用户和坚果云在履行本条款的过程中,应遵从所有适用的法律。

坚果云有权通过在坚果云上发布通知或发送电子邮件等方式向用户发送通知、广告等。

本条款所载任何内容不应被解释为在用户和坚果云之间创设合资、合伙、代理或任何其它本条款目的以外的关系。

用户理解并同意坚果云有权根据实际需要修改本条款并及时公布于官网。如果您不同意变更,则用户有权退出坚果云,终止服务关系;如用户继续使用坚果云提供的服务,则表示用户同意本条款的修改。

若本条款中部分条款因任何原因而被认定无效,此种无效条款并不影响其他条款的有效性,且此种无效条款应自始视为不存在。

坚果云有权转让其在本条款下的任何权利或义务。

本条款中所有标题仅为方便阅读所设置,并不影响本条款任何部分的含义或解释。

Nutstore Business Product Service Terms

1. Special Note

Nutstore team products provide individual and enterprise cloud storage services with functions to synchronize, backup and share data and help with collaborative office work. “Convenience and Safety” is the service purpose of Nutstore Business product (the “Product”). Please read Nutstore Business Product Service Terms carefully (the “Terms”). If you agree to the Terms, you may apply for the trial use and purchase the Product (the “User”) and use relevant services; if you do not agree to the Terms, you shall immediately stop using the Product. The Terms only apply to the Product.

2. Relationship to other Terms

Nutstore Service Terms shall remain applicable to this Product. To the extent that there is a conflict between Nutstore Service Terms and the Terms, the Terms shall prevail.

3. Product Trials

Nutstore users (including users of both ordinary version and professional version) may apply for the trial use of this product. After the application is successful, the user becomes the team administrator. At the end of the trial period, users of ordinary version shall pay corresponding fees to continue using the Product. Subscribers of the professional version shall make up the difference between the amount remaining in the account and the amount required to be paid to continue to use the account.

4. Product Features

Users of this product, including team members and team administrators, can use all the features of Nutstore ordinary version and professional version. In addition, team administrators can use the admin panel to manage team members.

Users of this product, including team members and administrators, may not use more than the space specified by the administrator. Space statistics rules are the sum of the sizes used by all the latest versions of the files in the folder created and participated by the User.

Users using this product, including team members and administrators, are automatically limited for the total number of files that they share with all anonymous Internet users each month. When this limit is exceeded, the user account will no longer be able to download files for that month.

Team administrators who use this product can remove team members from the team without permission from the team members. A team administrator cannot add a user to the team until the team member’s permission is obtained.

5. Account and Password

If the visitor registers successfully, he/she will have a user account and password for Nutstore. The user name and password shall be properly kept, and Nutstore will have no responsibility for the custody of user name and password.

The user shall have the right to change the password at any time and shall immediately notify Nutstore of any security breach or unauthorized use of user account. If the use illegally accesses to other user accounts, the user shall bear all the legal consequences arising therefrom.

User agrees not to use the accounts, username or password of any other members without authorization and all losses arising therefrom shall be borne by the User.

The User shall not give away, rent, transfer, or sell user account, or otherwise authorize persons other than such User to use the service account. Persons other than such User themselves shall not use the service account by donating, renting, accepting transfer or in any other means. Any losses caused thereby shall be solely borne by the User.

6. Rules for Use

Users shall comply with the relevant Chinese laws and regulations when using Nutstore.

When using Nutstore, users must abide by the following principles:

(1) User shall comply with all online agreements, regulations and procedures in relation to the provision of online services;

(2) Nutstore shall not be used for any activity that may adversely affect the normal operation of the Internet;

(3) Nutstore must not be used for any purpose detrimental to Nutstore.

(4) Nutstore shall not be used to transmit any disturbing, libelous, abusive, threatening, vulgar, obscene or any other illegal data or materials.

(5) User must not attempt to access information contained in other Nutstore user accounts by using technical or non-technical means, without the prior authorization of Nutstore.

Nutstore only provides network services which are related to cloud storage, except for that, the devices relating to network services (including but not limited to personal computers, mobile phones, and other devices relating to connection to the Internet or mobile networks) and related fees required (including but not limited to telephone and Internet access fees paid for Internet access, mobile phone fees paid for mobile network access) shall be borne by the user.

Where there is any change in the user’s registration materials in the use of Nutstore, the user shall promptly update accurate and detailed registration materials.

The User shall be legally responsible for any act performed by his or her Account, including but not limited to uploading or distributing texts, audio, videos, pictures, software or other materials by the User and all acts performed by the User or others using his or her Account and Password. If Nutstore or a third party suffers any loss due to the failure of the user to properly keep his or her account and password, the user shall indemnify Nutstore or the third party for any loss caused thereby and eliminate the impact.

Users understand and agree to receive various information services from Nutstore and third parties when using the services provided by Nutstore. Users understand that it may display illegal content from third parties, including, without limitation, threats and defamation, in using the Services in Nutstore and agrees to assume such risk.

In order to reasonably protect the physical and mental health of minors, keep them away from harmful information, if the user is a minor, he/she must use Nutstore and accept the service under the guidance and supervision of his/her guardian. Otherwise he/she must immediately stop registration or discontinue to use Nutstore.

The user is only allowed to install and use Nutstore on hardware and/or operating systems that have been legally acquired by the user and officially released by third-party manufacturers. Additionally, the operating system should be a version that Nutstore officially supports, as indicated on its official website. The installation or use of Nutstore on any hardware or operating systems that have not been lawfully acquired, or that are unauthorized by third-party manufacturers, including but not limited to pirated software, cracked systems, pre-release, beta, or developer-specific versions, or on any operating systems that are not publicly supported by Nutstore as indicated on its official website, is explicitly forbidden. Any user who installs or uses Nutstore in violation of these terms shall be solely responsible for any and all consequences, losses, damages, and legal obligations that may arise therefrom. The list of operating systems supported by Nutstore can be found here:https://www.jianguoyun.com/s/downloads

7. Modification, Interruption or Termination of Services

Due to the particularity of Nutstore network services, and unforeseeability of events for alteration, interruption or termination of Services users agree that Nutstore shall have the right to change, interrupt or terminate part or all of the network services at any time. For this product, Nutstore must notify the user three months in advance and negotiate settlement of any unused or unpaid amounts. Once the service is cancelled or terminated, the user’s right to use the Service immediately terminates, and any information stored in the service may not be recoverable.

Nutstore shall repair or maintain the platform or related equipment that provides network services on a regular or irregular basis. If such conditions interrupt the network services, Nutstore will not be responsible, but will make as many notifications as possible in advance.timely on the official website.

Nutstore will not be responsible for suspension or termination of the Services due to Unforeseeable events or force majeure, or failure of other information services providers, related information equipment and software, or any unpreventable factors, provided that the impact of such factors on users shall be as minimal as possible.

If any other factors (other than the above) lead to the suspension or termination of the user services, Nutstore may compensate for such suspension or termination based on the principles of equal and fair consultation and under the premise that the compensation shall not exceed the total payment amount made by the user. In the case of monthly payment, the total amount of compensation shall not exceed the remaining payment amount in the account of the month when service is interrupted and terminated. In the case of annual payment, the aggregate amount of compensation shall not exceed the remaining payment amount in the account of the year in which service is interrupted and terminated.

8. Prohibited Acts

Users shall not use Nutstore to communicate sensitive information or information that violates national laws or policies in any manner, including but not limited to the following information:

(1) Those which oppose the basic principles determined by the Constitution;

(2) Endangering the unity, sovereignty and territorial integrity of the state;

(3) Divulging state secrets, endangering state security or damaging the honor and interests of the state;

(4) Inciting hatred or discrimination among ethnic groups, undermining the solidarity among ethnic groups, or infringing upon ethnic customs or habits;

(5) Those which advocate evil cults and superstition;

(6) Disseminating rumors, disturbing public order or disrupting social stability;

(7) Advocating obscenity, gambling or violence, or instigating crimes;

(8) Insulting or defaming others, or infringing upon others’ legitimate rights and interests;

(9) Harming the social morality or the national culture and tradition;

(10) Other contents prohibited by laws, administrative regulations or provisions of the State.

9. Price

The User understands and agrees that Nutstore will have the right to charge a reasonable fee for certain current free services as needed based on the actual needs. If the User does not agree to the charge for such services, the User will have the right to opt out of using such Services or stop using Nutstore.

The User understands and agrees that Nutstore will have the right to decide whether to charge for the additional services, and that the User will have the option to accept or reject the Services.

If the user accepts the items charged by Nutstore, then the user shall pay related fees Nutstore charges; if the user fails to pay or owes fees, then Nutstore has the right not to provide the user with this Service or stop providing the Service to the user. Nutstore shall have the right to adjust the charges for items based on the actual need, and the user shall have the option to accept or refuse to use such items.

If the user fails to pay the fee in time within three months, Nutstore shall have the right to terminate the user’s right and delete all data associated therewith, provided that it shall give as much prior notice as possible.

10. Privacy Policy

Protecting users’ privacy is a basic policy of Nutstore. Nutstore guarantees that the registration information of a single user and the non-public contents stored in Nutstore by a user when using network services will not be publicized or provided to any third party, unless any of the following circumstances occurs:

(1) Provisions of relevant laws or procedures of legal service of Nutstore;

(2) in the case of emergency, to safeguard the rights and interests of the user and the public;

(3) trademark rights, patent rights and any other lawful rights and interests in or to Nutstore;

(4) other circumstances in which personal information needs to be made public, edited or disclosed as required by laws.

11. Intellectual Property Right

Both the user and Nutstore understand and agree that all intellectual property rights of the technical achievements or solutions that Nutstore develops or legally obtains from a third party for providing services to users, including but not limited to, trademarks, trade names, as well as the platform and design of Nutstore shall be owned by Nutstore or such third party. Users shall not use or modify the aforementioned intellectual property rights or any part thereof in any form without the permission of the Nutstore.

Except as set forth above, all intellectual property rights of the works stored by user in Nutstore, including but not limited to pictures, music and video are owned by user (” User’s works “) or third parties (” Third Party Works “). The user warrants that he/she has full intellectual property rights in the aforementioned User’s Works; in the event it is a work of a third party, the user should obtain the third party license or if not obtain the third party license but has the right to legally use the third party work.

Unless otherwise provided by laws and regulations, the User cannot use the third party works in any manner without the prior permission of the owner of the third party works. If Nutstore receives reasonable notice from any third party owner or his legitimate representative of any work, Nutstore has the right to remove the infringing work accordingly; the User also has the right to give counter-notice with respect to the foregoing infringement claims.

12. Infringement of Intellectual Property Rights

The User warrants that no User’s Works or Third Party Works stored in the Nutstore will infringe upon any third party Intellectual Property Rights, including but not limited to trademark right, copyright and business secrets.

If the User’s Work or any Third Party Work stored in Nutstore causes the third party to claim that such work infringes its intellectual property rights, the user shall be responsible for handling such third party claims and bear all costs incurred including, without limitation, attorneys’ fee and infringement damages and ensure that Nutstore will not suffer any losses due to such infringement. Customer agrees that Nutstore shall have the right to remove the infringing works if any of the foregoing infringements occurs.

13. Disclaimers

To the maximum extent permitted by applicable law, due to the particularity of Nutstore network services, Nutstore will not be liable to users for any special, accidental, direct or consequential damages arising from the use or inability to use the services provided by Nutstore.

Due to the particularity of Nutstore network services, Nutstore makes no warranty of any kind, express or implied, for the Services provided, including but not limited to, no warranty that the Services provided by Nutstore will meet the users’ requirements, no warranty that the Services will be interrupted or not, and no warranty the that Services will be provided timely and safely.

14. Liability for Breach of Contract

If the user violates national laws and regulations or the provisions of the terms and causes losses to Nutstore, the user shall compensate Nutstore for all losses incurred and eliminate the impact.

15. Force Majeure

If the users cannot use the service provided by Nutstore due to force majeure events, Nutstore will not be responsible for any loss of users. Force majeure events shall include but not be limited to (1) natural disasters, such as typhoons, floods and hail; (2) government actions, such as expropriation and requisition; (3) abnormal social events, such as strike and riot; (4) suspension of services due to computer virus, hacker attack, or Internet, communication line problem, etc.

16. Effective Date and Valid Period

The Terms shall come into effect when the User clicks “Accept” in the registration application. User rights terminate when the User unregisters his username or when Nutstore terminates the user account. Thereafter, terms 9, 10, 11, 12, 15 and 16 shall continue in force. g

17. Governing Law and Dispute Resolution

The Terms shall be construed and governed by the laws of the People’s Republic of China, without regard to any conflict of laws.

Any dispute between the parties with respect to this Terms shall be resolved by friendly consultation in good faith between the Parties. If no settlement can be reached within 30 days, both parties agree to submit such dispute to Shanghai Arbitration Commission for arbitration in accordance with its then-effective arbitration rules.  The arbitral award is final and binding upon both parties. Unless otherwise provided in the arbitration award, the arbitration costs shall be borne by the losing Party.

18. General Provisions

In performing under these Terms, the User and Nutstore shall comply with all applicable laws.

Nutstore has the right to send notices, advertisements, etc. to users by posting notices or sending emails on Nutstore and so on.

Nothing contained in these Terms shall be construed to create a joint venture, partnership, agency, or any other relationship other than for the purposes of these Terms between the User and Nutstore.

User understands and agrees that Nutstore reserves the right to modify the terms as necessary and publish it on the official website in a timely manner . If the user does not agree to the change, he/she shall have the right to exit Nutstore and terminate the service relationship. If the user continues to use the services provided by Nutstore, it means that the user agrees to the modification of the terms.

If any provision of the terms is held to be invalid for any reason, such invalid provision shall not affect the validity of any other provision, and such invalid provision shall be deemed non-existent from the moment.

Nutstore has the right to assign any of its rights or obligations under the Terms.

All headings are inserted for convenience only and shall not affect the meaning or interpretation of any part of these Terms.

Outlook邮件附件集成

我们在使用邮件发送大附件时经常受到限制无法上传,安装坚果云for Outlook大附件插件,可以自由设定附件拦截大小,超过大小限制的大附件上传时将自动使用坚果云链接替换,做到大附件自动拦截,从而实现大附件的安全发送。对经常需要用邮件传送大附件的Outlook用户来说,此插件可以为其省去繁杂的步骤,想传的文件不再受限。

通过Outlook插件与坚果云的集成使用,就可以轻松享受以下几项功能:

1. 大附件轻松Email给对方;

2. 免除上传文件的烦恼,省时省力

3. 文件传递迅速整洁,专业化,易于文件管理

如何使用?

1.安装Outlook客户端(仅限Windows系统)和坚果云Windows客户端(4.0+以上);

2.下载Outlook插件并安装:

https://www.jianguoyun.com/static/html/outlook/index.html

3.打开Outlook客户端后可以在右上角看到选项按钮;

Outlook主界面(安装插件后效果)

4.点击右上角的“选项 云附件”可以进入坚果云for Outlook大附件插件的选项界面。

5.设置完成后,坚果云客户端上会自动生成名称为【Outlook】的同步文件夹,在Outlook客户端中写邮件时添加的附件或者收到的附件将会自动保存在【Outlook】文件夹中。

 

附件上传策略简介:

1)写邮件

①自动:

写邮件的时候,会将超过设定值大小的附件以链接的形式进行发送。自动设定的时候,单个文件最小是1MB。

②总是:

写邮件的时候,无视附件大小,统一以链接的方式进行发送。

③手动:

写邮件的时候,每一次都会提示是否将该附件上传到云端并替换成链接。(如下图)

注意:无论哪种方式,单个文件受客户端的限制,不能超过5GB

2)收件箱

①替换新邮件:

勾选此项后,收到的邮件中的附件都会转为链接的形式。并自动存入坚果云中的“Outlook”文件夹。

②替换历史文件:

勾选此项后,outlook中所有收到的附件都会转为链接的形式。并自动存入坚果云中的“Outlook”文件夹。

需要注意的是,这个功能只有在勾选后,并重启outlook才会生效。无论是①还是②,都可以对附件大小进行特别的设定。并且,可以对几日前的邮件进行时间范围的设定。如果所有的邮件附件都需要转换,则勾选①、②,并将所填项都写0 。

3)其他疑问

Q:上传附件时自动生成的分享链接默认权限是什么?

A:付费用户(包含个人专业版、团队版及企业版)上传附件时自动生成的分享链接权限默认为“所有人,包括匿名用户”,个人免费版上传附件时自动生成的分享链接权限为“所有注册用户”。

Q:个人免费版用户上传附件时自动生成的分享链接是否消耗上传流量?

A:上传附件时自动生成的分享链接本身是上传到坚果云的过程,因此会消耗上传流量,消耗的流量为实际文件的大小。

 

日志行为审计

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在管理员后台的“日志审计”中可以使用日志行为审计功能(如图1)。这个功能是高级团队版的亮点功能,也是现有高级团队版用户需求中非常重要的一部分。

图1  日志行为审计开启界面

日志行为审计,顾名思义既可以观察团队成员在坚果云内的一切操作。该功能只有团队的管理员以及审计员才能使用。日志行为审计中,既可以对全体成员的全体操作进行检查,又可以针对到个别成员的某项指定操作。对于金融,IT,律师等对数据机密性要求严格的行业尤为重要。(图2为日志行为审计界面)

图2  日志行为审计界面

通过图2可知不止是操作行为,日志审计中可以精确到访问IP等具体信息。协助管理者对团队的整体观察。

Introduction:

This is a feature of Nutstore Advanced Team Edition. Log behavior auditing, as the name implies, can observe all operations of team members in Nutstore. This feature is only available to team Admin and Auditors. In log behavior auditing, you can check all operations of all members, and you can also specify operations for individual members. It is particularly important for industries such as finance, IT, and lawyers that have strict data confidentiality requirements.

Steps:

1. Log in Nutstore webpage: https:/www.jianguoyun.com. Then click “Manage Team” on the upper right corner.

2.Click “Audit” to query members logs.

3. More than just operation behavior, the log audit can be accurate to terminal, access IP and other specific information.

Mac 11.0(BigSur)以上版本云桥功能无法正常使用的解决办法

在WWDC19上,苹果出于安全性,稳定性等考量,宣布废弃Kernel Extension,Mac 11.0(BigSur)以上版本将不再加载Kernel Extension。坚果云Mac客户端云桥使用了Kernel Extension KAuth subsystem,如果您将Mac电脑系统升级到了Mac 11.0(BigSur)及以上版本,您将会遇到云桥驱动无法正常加载的情况。

鉴于此种情况,推荐您可以直接将坚果云上的文件夹同步到本地。

操作步骤:打开坚果云客户端主面板,点击对应文件夹后面的三个点按钮,选择“同步到本地”,坚果云会默认为您同步到“Nutstore Files”文件夹中,您也可以点击“浏览”手动修改同步路径。

模板管理

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通过添加模板可以对成员的存储空间、IP限制和分享限制进行批量设置,以实现组织结构调整、部门调动、新人入职等情境下的快速设置。如图所示:

 

Introduction:

By adding templates, you can set members’ storage space, IP restrictions, and sharing restrictions in batches, to achieve quick settings in the context of organizational structure adjustments, department transfers, new hires and other situations.

Steps:

1. Log in Nutstore webpage. Then click “Manage Team” on the upper right corner.

2. Click “Templates” to set details.

 

远程擦除数据

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高级团队版可以通过开启远程擦除的功能实现当取消用户的权限的时候,删除云端的数据,同时对已经同步到本地的文件进行加密,在文件后添加(ToBeWiped)后缀。

给本地文件加密主要是为了防止由于误操作删除权限导致本地文件被误删除,加密后的文件可以手动删除,如果需要解密,只能由管理员账号向坚果云发邮件申请解密,这个主要是为了防止员工离职, 尝试利用流程漏洞, 去获取已经擦除的文件。

如何开启?

进入网页版坚果云,点击右上角的【管理团队】-【团队设置】界面可以开启这一功能

当用户失去权限后,已经同步到本地的文件会自动加上(ToBeWiped)后缀。

效果图如下:

 

Introduction:

If administrator enables this feature, when the synchronization permission of a team member is canceled, he will not be able to view the corresponding synchronization folder in the cloud. At the same time, the files that have been synchronized to the computer will be encrypted, which can effectively prevent accidental leakage of data.Encrypted files can be deleted manually. If you need to decrypt due to a mistake delete, your team administrator needs to contact Nutstore staff to help solve the problem.

How to enable this feature?

Use team administrator account, enter Nutstore web page, click the [Management Team] – [Settings] interface in the upper right corner, read the instructions carefully and enable this function.

The effect as shown in the illustration:

Files that have been synced to the local will automatically add (ToBeWiped) suffixes when the user does not have access.

限制成员IP

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可以对单独的成员去设置此功能,例如对普通员工设置只能在公司IP地址登录坚果云,以防把公司文件同步到家里电脑或者任何的公共电脑,导致的文件泄露。打开网页端-管理团队-成员管理,点击指定对象旁边的操作按钮,选择“IP限制”。

例如:对“李思敏”设置IP限制。

在状态选项里选择“开启”,IP地址中输入公司IP地址。

在设置完毕后,李思敏除了在公司以外的IP地址下都无法登陆,包括手机端。如下图所示,手机端登陆后提示账户被禁用,登录失败。

 

Introduction

You can set this feature for individual members. For example, enable this feature allows ordinary employees to log in Nutstore only at the company IP address, to prevent the company files from being synchronized to their home computer or any public computer, resulting in file leakage.

Steps

1. Log in Nutstore webpage. Then click “Manage Team” on the upper right corner.

2. Click “Members”, for example, here we choose member TOM, then click more operation and choose “IP Rules”.

3. Select “ON” in the status option and enter the company IP address in the IP Address. As show below:

After the setting is completed, Tom cannot log in Nutstore with any IP address except the company address, including mobile client.

 

限制文件分享

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针对某些成员可单独设置此功能,比如刚入职的新人。有效禁止重要文件的泄露,开启后无法把文件分享给团队外的人。打开网页端-管理团队-成员管理,点击指定对象旁边的操作按钮,选择“限制分享”。

例如:对“李思敏”设置限制分享。

当李思敏尝试把文件分享给团队外的成员时,她即使获取了访问链接发送出去,对方打开后是无法查看的,出现的提示如下图所示。

 

 

Introduction:

This feature can be set individually for some members, such as new hires. They are limited to share files with people outside the team after enabling this feature.

Steps:

1. Log in Nutstore webpage. Then click “Manage Team” on the upper right corner.

2. Click “Members”, for example, here we choose member TOM, then click more operation and choose “Limit sharing”.

When Tom tries to share the file with members outside the team, even if he gets the access link and sends it to them, they can’t view the file content after opening it.