{"id":652,"date":"2019-11-08T11:00:20","date_gmt":"2019-11-08T03:00:20","guid":{"rendered":"http:\/\/help.jianguopuzi.com\/?p=652"},"modified":"2024-09-27T09:07:59","modified_gmt":"2024-09-27T01:07:59","slug":"%e5%a6%82%e4%bd%95%e5%b0%86%e6%97%a5%e5%bf%97%e6%96%87%e4%bb%b6%e5%8f%91%e9%80%81%e7%bb%99%e5%9d%9a%e6%9e%9c%e9%93%ba%e5%ad%90%e5%9b%a2%e9%98%9f","status":"publish","type":"post","link":"https:\/\/help.jianguoyun.com\/?p=652","title":{"rendered":"\u5982\u4f55\u5c06\u65e5\u5fd7\u6587\u4ef6\u53d1\u9001\u7ed9\u575a\u679c\u4e91\u56e2\u961f?"},"content":{"rendered":"

Click here to jump to English version <\/a><\/p>\n

\u575a\u679c\u4e91\u7684\u65e5\u5fd7\u6587\u4ef6\u5939\u4e2d, \u4e0d\u4f1a\u8bb0\u5f55\u4efb\u4f55\u7528\u6237\u76f8\u5173\u7684\u6587\u4ef6\u6570\u636e\u5185\u5bb9\u548c\u5bc6\u7801\u7b49\uff08\u53ef\u80fd\u5305\u542b\u51fa\u9519\u7684\u6587\u4ef6\u540d\u79f0\u548c\u767b\u5f55\u7684\u8d26\u53f7\u90ae\u7bb1\uff09\u3002\u4f60\u53ef\u4ee5\u5728\u786e\u8ba4\u6ca1\u6709\u6cc4\u9732\u4f60\u7684\u79c1\u4eba\u4fe1\u606f\u540e, \u518d\u5c06\u65e5\u5fd7\u6587\u4ef6\u53d1\u9001\u7ed9\u6211\u4eec.<\/p>\n

\u8bf7\u60a8\u786e\u8ba4\u9000\u51fa\u5ba2\u6237\u7aef<\/span>\u540e, \u5c06\u65e5\u5fd7\u6587\u4ef6\u5939\u4e0b\u7684\u6240\u6709\u6587\u4ef6, \u4e00\u5e76\u6253\u5305\u90ae\u4ef6\u53d1\u9001\u7ed9\u6211\u4eec\uff0c\u5e76\u6ce8\u660e\u60a8 \u7684\u575a\u679c\u4e91\u8d26\u53f7\u548c\u6545\u969c\u95ee\u9898\u63cf\u8ff0<\/span><\/span>\u3002<\/span><\/p>\n

\u5982\u4f55\u627e\u5230\u65e5\u5fd7\u6587\u4ef6?<\/strong><\/p>\n

\u5982\u679c\u4f60\u4f7f\u7528Windows5.0+<\/span>\u5ba2\u6237\u7aef\uff1a<\/strong><\/h3>\n

1\uff09\u53f3\u952e\u7535\u8111\u5c4f\u5e55\u53f3\u4e0b\u89d2\u7684\u575a\u679c\u4e91\u5c0f\u56fe\u6807\uff1b<\/p>\n

2\uff09\u9009\u62e9\u3010\u6253\u5305\u65e5\u5fd7\u3011\u5373\u53ef\u4e00\u952e\u6253\u5305\uff1b<\/p>\n

3\uff09\u70b9\u6b64\u6253\u5f00\u575a\u679c\u4e91\u7528\u6237\u53cd\u9988\u7cfb\u7edf<\/a>\u53cd\u9988\u60a8\u7684\u95ee\u9898 \u3002\uff08\u6ce8\uff1a\u56e2\u961f\u7248\u6216\u4f01\u4e1a\u7248\u5ba2\u6237\uff0c\u8bf7\u5c06\u60a8\u7684\u65e5\u5fd7\u6587\u4ef6\u76f4\u63a5\u53d1\u9001\u7ed9\u60a8\u5bf9\u5e94\u7684\u5ba2\u6237\u7ecf\u7406\u3002\uff09<\/p>\n

\"\"
\n<\/strong><\/p>\n

\u5982\u679c\u4f60\u4f7f\u7528Windows4.0+<\/span>\u5ba2\u6237\u7aef\uff1a<\/strong><\/h3>\n

1\uff09\u53f3\u952e\u7535\u8111\u5c4f\u5e55\u53f3\u4e0b\u89d2\u7684\u575a\u679c\u4e91\u5c0f\u56fe\u6807\uff1b<\/p>\n

2\uff09\u9009\u62e9\u3010\u5e2e\u52a9\u3011\u2014\u3010\u6253\u5305\u65e5\u5fd7\u3011\u5373\u53ef\u4e00\u952e\u6253\u5305\uff1b<\/p>\n

3\uff09\u70b9\u6b64\u6253\u5f00\u575a\u679c\u4e91\u7528\u6237\u53cd\u9988\u7cfb\u7edf<\/a>\u53cd\u9988\u60a8\u7684\u95ee\u9898 \u3002\uff08\u6ce8\uff1a\u56e2\u961f\u7248\u6216\u4f01\u4e1a\u7248\u5ba2\u6237\uff0c\u8bf7\u5c06\u60a8\u7684\u65e5\u5fd7\u6587\u4ef6\u76f4\u63a5\u53d1\u9001\u7ed9\u60a8\u5bf9\u5e94\u7684\u5ba2\u6237\u7ecf\u7406\u3002\uff09<\/p>\n

\"\"<\/p>\n

\u5982\u679cWindows\u5ba2\u6237\u7aef\u65e0\u6cd5\u6253\u5f00\uff1a<\/strong><\/h3>\n

1\uff09\u9000\u51fa\u575a\u679c\u4e91\u5ba2\u6237\u7aef\uff0c\u6309\u4f4fWindows+R\u952e\uff0c\u8c03\u51fa\u7cfb\u7edf\u8fd0\u884c\u83dc\u5355\uff1b<\/p>\n

2\uff09\u8f93\u5165%AppData%\\Nutstore\uff0c\u70b9\u51fb\u786e\u5b9a\uff1b<\/p>\n

3\uff09\u627e\u5230\u540d\u4e3a\u3010Logs\u3011\u7684\u6587\u4ef6\u5939\uff0c\u5c06\u6587\u4ef6\u5939\u5185\u6240\u6709\u65e5\u5fd7\u6587\u4ef6\u538b\u7f29\u6253\u5305\uff1b<\/p>\n

4\uff09\uff09\u70b9\u6b64\u6253\u5f00\u575a\u679c\u4e91\u7528\u6237\u53cd\u9988\u7cfb\u7edf<\/a>\u53cd\u9988\u60a8\u7684\u95ee\u9898 \u3002\uff08\u6ce8\uff1a\u56e2\u961f\u7248\u6216\u4f01\u4e1a\u7248\u5ba2\u6237\uff0c\u8bf7\u5c06\u60a8\u7684\u65e5\u5fd7\u6587\u4ef6\u76f4\u63a5\u53d1\u9001\u7ed9\u60a8\u5bf9\u5e94\u7684\u5ba2\u6237\u7ecf\u7406\u3002\uff09\"\"<\/a><\/p>\n

Windows\u4e0b\u5b58\u653e\u65e5\u5fd7\u7684\u6587\u4ef6\u5939\u662f\u9690\u85cf\u6587\u4ef6\u5939, \u9700\u8981\u5148\u663e\u793a\u9690\u85cf\u6587\u4ef6\u5939(Win7\u65b9\u6cd5<\/a>,\u00a0WinXP\u65b9\u6cd5<\/a>)\u624d\u80fd\u770b\u5230\u65e5\u5fd7\u3002<\/p>\n

\u5982\u679c\u4f60\u4f7f\u7528Mac <\/span>\u7cfb\u7edf\uff1a<\/strong><\/h3>\n

1\uff09\u53f3\u952e\u7535\u8111\u5c4f\u5e55\u53f3\u4e0a\u89d2\u7684\u575a\u679c\u4e91\u5c0f\u56fe\u6807\uff1b<\/p>\n

2\uff09\u9009\u62e9\u3010\u6253\u5305\u65e5\u5fd7\u3011\u5373\u53ef\u4e00\u952e\u6253\u5305\uff1b<\/p>\n

\"\"<\/p>\n

\u5982\u679c\u4e0a\u8ff0\u4f4d\u7f6e\u65e0\u6cd5\u6253\u5305\uff0c\u65e5\u5fd7\u4f4d\u4e8e~\/<\/span>.nutstore\/logs<\/span>\u3002<\/em><\/strong><\/em>~\u4ee3\u8868\u60a8\u7684\u4e2a\u4eba\u76ee\u5f55\uff0c.nutstore\u662f\u4e00\u4e2a\u9690\u85cf\u6587\u4ef6\u5939\uff0c\u5728Finder\u91cc\u9762\u4e0d\u4f1a\u663e\u793a\uff0c\u8bf7\u6309\u4ee5\u4e0b\u6b65\u9aa4\u64cd\u4f5c\uff1a<\/p>\n

    \n
  1. \u5728Docker\u4e0a\u7684Finder\u56fe\u6807\u4e0a\u53f3\u952e \uff0c \u9009\u62e9\u201c\u524d\u5f80\u6587\u4ef6\u5939…\u201d\"\"<\/a><\/strong><\/li>\n
  2. \u5728\u6253\u5f00\u7684\u7a97\u53e3\u4e2d\u8f93\u5165\uff1a ~\/.nutstore \u00a0 \u7136\u540e\u70b9\u51fb\u524d\u5f80\"\"<\/a><\/li>\n
  3. \u5728\u6253\u5f00\u7684Finder\u7a97\u53e3\u4e2d\u5c31\u53ef\u4ee5\u770b\u5230logs\u6587\u4ef6\u5939,\u7136\u540e\u5c06logs\u6587\u4ef6\u5939\u6253\u5305\u53d1\u9001\u53cd\u9988\u81f3\u575a\u679c\u4e91\u7528\u6237\u53cd\u9988\u7cfb\u7edf<\/a>\uff08\u6ce8\uff1a\u56e2\u961f\u7248\u6216\u4f01\u4e1a\u7248\u5ba2\u6237\uff0c\u8bf7\u5c06\u60a8\u7684\u65e5\u5fd7\u6587\u4ef6\u76f4\u63a5\u53d1\u9001\u7ed9\u60a8\u5bf9\u5e94\u7684\u5ba2\u6237\u7ecf\u7406\u3002\uff09<\/li>\n<\/ol>\n

    \"\"<\/a><\/p>\n

    \u5982\u679c\u4f60\u4f7f\u7528Linux <\/span>\u7cfb\u7edf\uff1a<\/strong><\/h3>\n

    \u65e5\u5fd7\u4f4d\u4e8e~\/<\/span>.nutstore\/logs<\/span>\u3002<\/em><\/strong><\/em>\u8be5\u6587\u4ef6\u5939\u4e0b\u7684\u6240\u6709\u6587\u4ef6\u8bf7\u6253\u5305\u63d0\u4ea4\u5230\u575a\u679c\u4e91\u7528\u6237\u53cd\u9988\u7cfb\u7edf<\/a><\/p>\n

    <\/a><\/p>\n

    Log folder of Nutstore does not record any user-related data, account or password. You can confirm this before you send the log file to us.<\/p>\n

    Please confirm that you have exited the client, then package all the files under the log folder together and send to us.<\/p>\n

    How to find the log?<\/strong><\/h1>\n

    If you are using 5.0+ Nutstore Client<\/strong><\/h2>\n

    Right click the Nutstore Icon at the bottom right of the screen\uff0cTo one-click package the log file, please click\u00a0 “Package log” .Packaged logs should be sent to\u00a0 helpdesk@cn.nutstore.net.<\/p>\n

    If you are using 4.0+ Nutstore Client<\/strong><\/h2>\n

    Right click the Nutstore Icon at the bottom right of the screen\uff0cTo one-click package the log file, please click “help” – “Package log” .Packaged logs should be sent to\u00a0 helpdesk@cn.nutstore.net.<\/p>\n

    If you are using Win 7 or above (including Win8 and Win10)<\/strong><\/h2>\n

    The log folder is located at \u201cC:\\Users\\<your user name>\\AppData\\Roaming\\Nutstore\\logs\u201d, where “<your user name> ‘needs to be replaced with the system username, if you use \u201cadministrator\u201d to login, then the address of the log folder is \u201cC:\\Users\\administrator\\AppData\\Roaming\\Nutstore\\logs\u201d. Packaged logs should be sent to helpdesk@cn.nutstore.net.<\/p>\n

    If you are using Win XP<\/strong><\/h2>\n

    The log folder is located at \u201cC:\\Documents And Settings\\<your user name>\\Application Data\\Nutstore\\logs\u201d, where “<your user name>” is your username for the system, for example, if you use \u201cadministrator\u201d to login, the logs will be located in \u201cC:\\Documents And Settings\\administrator\\Application Data\\Nutstore\\logs\u201d. Packaged logs should be sent to helpdesk@cn.nutstore.net.<\/p>\n

    Log folder under the Windows is a hidden folder, you need to show hidden folders (How?<\/a>) to check the logs.<\/p>\n

    If you are using Mac<\/strong><\/h2>\n

    1\uff09Right click the symbol of Nutstore on the top-right corner
    \n2)\u00a0 Choose \u3010Package logs\u3011to package the logs files
    \n<\/strong><\/p>\n

    If the position is not available,the log folder is located in \u201c~\/.nutstore\/logs\u201d. \u201c~\u201d represents your home directory, nutstore is a hidden folder that will not appear in the Finder, please follow these steps:<\/p>\n

      \n
    1. Click or tap Finder in the Dock with two fingers, click “Go To Folder”<\/li>\n
    2. Enter “~\/.nutstore” in the window<\/li>\n
    3. You can see the logs folder in the Finder window. Please package the folder and send to helpdesk@cn.nutstore.net.<\/li>\n<\/ol>\n

      If you are using Linux<\/strong><\/h2>\n

      The log is located in \u201c~\/.nutstore\/logs\u201d. Please package all the files in the folder and send the package to helpdesk@cn.nutstore.net.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Click here to jump to English version \u575a\u679c\u4e91\u7684\u65e5\u5fd7\u6587\u4ef6\u5939\u4e2d, \u4e0d\u4f1a\u8bb0\u5f55\u4efb […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/posts\/652"}],"collection":[{"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=652"}],"version-history":[{"count":55,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/posts\/652\/revisions"}],"predecessor-version":[{"id":6779,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=\/wp\/v2\/posts\/652\/revisions\/6779"}],"wp:attachment":[{"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.jianguoyun.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}