Mac首次运行坚果云时提示“坚果云系统扩展未加载”
Nutstore Mac Client prompts the user with a security dialog box that “ Nutstore system extension not load” at first run.

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为了更好地支持云桥模式,Mac电脑需要在安装的时候自行加载驱动。由于MacOS10.13以上的版本加强了安全性,首次加载未经允许的驱动会被拦截,因此在第一次运行坚果云的时候系统会提示无法自动加载系统扩展。

弹窗提醒如下:

点击“好的”按钮,需要输入Mac电脑的密码:

确认之后正常安装即可,当完成安装时,系统会提示坚果云系统扩展被拦截,需要手动允许加载。

手动加载驱动操作步骤如下:

(1)找到任务栏中的“系统偏好设置”

(2)点击“安全性与隐私”

(3)在提示坚果云系统扩展被拦截右侧单击“允许”

此时,坚果云驱动已被允许运行,会开始自动加载。返回登录的界面,关闭系统提示,正常登录/注册即可完整体验坚果云全部功能。

 

To better support the Nutstore Cloud Bridge, Mac user will be required to load the driver manually at installation time. Due to the MacOS version above 10.13 have tighten the security, the unauthorized driver will be blocked when it first load, so Nutstore Mac Client prompts the user with a security dialog box that ”Nutstore system extension not load” at first run.

Below is the popups you may see:

Please Click OK and enter your password of your Mac in next Step:

Following confirmation, please proceed the installation normally. When the installation completes, Nutstore Mac Client will prompt the user with a security dialog box that “ system Extension Blocked” and the user will be required to allow to load driver manually.

Below is the procedure of loading drive manually:

(1) Find the “System Preference” in taskbar

(2) Click “Security & Privacy”

(3)  Click “Allow” at the right corner of panel to allow the Nutstore system extension’s loading.

Nutstore system extension will load automatically after the above procedure have been completed successfully. Please back to login screen and close the system prompts. The user will be able to fully experience all the function of Nutstore Cloud after normal login/registration later.

 

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